Rebecca Fox
Product Marketing Manager, ReturnGO
Rebecca Fox is ReturnGO’s Product Marketing Manager. With over five years of experience in the digital marketing world, she is passionate about giving business owners the knowledge and tools they need to succeed.
Latest by Rebecca Fox
What Are Self-Service Returns and Why Offer Them?

What Are Self-Service Returns and Why Offer Them?

What if you could turn eCommerce returns into a positive experience for your customers while also streamlining your internal workflow? Well, you can - by offering self-service returns. What Are Self-Service Returns? Self-service returns, also known as online returns...

Incentivize Customers to Switch Their Refund to an Exchange

Incentivize Customers to Switch Their Refund to an Exchange

Are you tired of losing revenue from returns? One of the most effective ways to reduce refunds and retain revenue is by offering customers a simple yet powerful option: switching their refund request to an exchange. This increases customer satisfaction while providing...

ReturnGO is SOC 2 Compliant: Enterprise-Grade Security

ReturnGO is SOC 2 Compliant: Enterprise-Grade Security

ReturnGO is thrilled to announce that the company is now recognized as SOC 2 Type II compliant, meeting the highest standards of security and data privacy. This industry-leading accreditation validates ReturnGO's enterprise-grade security measures and demonstrates its...

The Shocking Impact of Reverse Logistics on Modern Supply Chains

The Shocking Impact of Reverse Logistics on Modern Supply Chains

Reverse logistics have become increasingly important to the modern supply chain. As the eCommerce industry continues to grow quickly, managing product returns and transportation in the reverse supply chain is more critical than ever. What Is Reverse Logistics? Reverse...

7 Principles of Effective Post-Purchase Communication

7 Principles of Effective Post-Purchase Communication

How you communicate after the sale can make or break customer relationships and loyalty. Follow these principles of effective post-purchase communication to boost customer engagement, trust, and lifetime value. 7 Post-Purchase Communication Principles Post-purchase...

The History of Women in eCommerce

The History of Women in eCommerce

Women have played an important but often overlooked role in shaping the world of eCommerce. Let’s take a look at the inspiring journey of women entrepreneurs, pioneers, and visionaries who have left a lasting mark on the eCommerce industry as we know it today. Women...

Automate Your Amazon MCF Returns With ReturnGO

Automate Your Amazon MCF Returns With ReturnGO

ReturnGO is happy to announce a new integration with Amazon Multi-Channel Fulfillment (MCF), enabling you to automate and streamline your Amazon MCF returns and exchanges. As the only solution in the market providing end-to-end Amazon MCF returns automation, ReturnGO...