Rebecca Fox
Product Marketing Manager, ReturnGO
Rebecca Fox is ReturnGO’s Product Marketing Manager. With over five years of experience in the digital marketing world, she is passionate about giving business owners the knowledge and tools they need to succeed.
Latest by Rebecca Fox
6 Best Practices for Designing Your eCommerce Site for Returns

6 Best Practices for Designing Your eCommerce Site for Returns

In eCommerce, your website is more than just a digital storefront - it's the face of your brand and the main touchpoint for customer interactions.  Make sure to keep returns in mind when designing your eCommerce site, as a well-designed, return-friendly website...

From Returns to Revenue: The Profit Potential of eCommerce Returns

From Returns to Revenue: The Profit Potential of eCommerce Returns

You've spent countless hours optimizing your eCommerce brand. You've used every trick in the book to drive targeted traffic to your product pages. And you've sweated over every detail of your sales funnel to maximize conversions. But despite all your hard work,...

How to Automate BigCommerce Returns and Exchanges

How to Automate BigCommerce Returns and Exchanges

Are you tired of dealing with the hassle and inefficiencies of manual returns? Do you struggle to keep up with the volume of return requests, only to find yourself wasting precious time and resources on tedious paperwork and miscommunications? It's time to simplify...

10 Strategies to Manage Returns in the Summer Sales Season

10 Strategies to Manage Returns in the Summer Sales Season

The sun is shining, vacations are booked, and summer sales are in full swing. While this often means a boom in orders and revenue, it also brings a surge in product returns. With customers spending more time online and looking for deals on summer essentials, you need...

What Are Self-Service Returns and Why Offer Them?

What Are Self-Service Returns and Why Offer Them?

What if you could turn eCommerce returns into a positive experience for your customers while also streamlining your internal workflow? Well, you can - by offering self-service returns. What Are Self-Service Returns? Self-service returns, also known as online returns...

Incentivize Customers to Switch Their Refund to an Exchange

Incentivize Customers to Switch Their Refund to an Exchange

Are you tired of losing revenue from returns? One of the most effective ways to reduce refunds and retain revenue is by offering customers a simple yet powerful option: switching their refund request to an exchange. This increases customer satisfaction while providing...

ReturnGO & Yotpo Integration: Post-Purchase Communication Made Easy

ReturnGO & Yotpo Integration: Post-Purchase Communication Made Easy

ReturnGO is happy to announce a new integration with Yotpo for emails and SMS. With this integration, you can customize and automate your post-purchase notifications. How Does the Yotpo and ReturnGO Integration Work? ReturnGO integrates seamlessly with Yotpo’s email...

ReturnGO is SOC 2 Compliant: Enterprise-Grade Security

ReturnGO is SOC 2 Compliant: Enterprise-Grade Security

ReturnGO is thrilled to announce that the company is now recognized as SOC 2 Type II compliant, meeting the highest standards of security and data privacy. This industry-leading accreditation validates ReturnGO's enterprise-grade security measures and demonstrates its...