World-Class
Return Portal
Provide a self-service online return experience that increases sales, reduces waste, and builds customer loyalty.
Returns Made Easy
Define your return policy and workflow, making returns easy for both you and
your customers.
your customers.
Branded Return Portal
Customize your branded return portal to
match the rest of your website and
provide a seamless returns process.
match the rest of your website and
provide a seamless returns process.
Self-Service Returns
Increase LTV by providing a convenient
self-service return & exchange
experience.
self-service return & exchange
experience.
Our Merchants Have
Reduced Their Refunds
By Over 40%, Increasing
Revenue And Profitability
Reduced Their Refunds
By Over 40%, Increasing
Revenue And Profitability
Returns don’t have to always have to cost.
We’ve found a way to make them profit.
Trusted By 2500+
Leading Brands
19% of all purchased items get returned
Offer Smart
Return Resolutions
Set up flexible return resolutions to retain revenue and cut costs.
Create Custom
Return Workflow
Define your return policy & workflow based on your custom return needs.
Gain AI Insights
Into Your Returns
Into Your Returns
ReturnGO analyzes your returns data for actionable insights and offer you ways to optimize workflow and increase profit.
Reduce
Return Fraud
Put the right processes in place to minimize return fraud attempts. Create different workflows for your best and worst customers.
Enterprise-Grade Capabilities
Refund Automation
Refund your customers easily using a self-service return and refund portal.
Store Credit
Issue store credit customers can use for future purposes.
Ship Back Later
Provide a refund or exchange and have customers ship back the items later.
Keep the Item
Allow customers to keep the item to reduce waste and save logistics costs.
Donate the Item
Give customers the option of donating items instead of returning them.
Return to Store
Let customers return items in person instead of shipping them back.
BXGY (Buy X Get Y)
Configure custom return policy rules for Buy X Get Y bundles and discounts.
International Returns
Manage and track international returns according to your return policy.
Gift Returns
Offer gift recipients an easy gift return process.
Return Labels
Generate return shipping labels automatically or manually.
Instant Store Credit
Issue instant store credit that customers can use immediately.
Drop-Off Locations
Give customers the option of bringing returned items to a drop-off location.
Multi-Label RMA
Handle multiple resolutions
in the same return request.
in the same return request.
Received Item Validation
Validate a received product’s condition using a customizable tool.
Powerful Automation
Automate your returns and exchanges based on tracking, statuses, and more.
Streamline your return process and ensure a great post-purchase experience for your customers