Return Portal

Provide a self-service online return experience that increases sales, reduces waste, and builds customer loyalty.

Returns Made Easy

Define your return policy and workflow, making returns easy for both you and
your customers.

Branded Return Portal

Customize your branded return portal to
match the rest of your website and
provide a seamless returns process.

Self-Service Returns

Increase LTV by providing a convenient
self-service return & exchange
Our Merchants Have
Reduced Their Refunds
By Over 40%, Increasing
Revenue And Profitability

Returns don’t have to always have to cost.
We’ve found a way to make them profit.

Trusted By 2500+
Leading Brands

19% of all purchased items get returned

Offer Smart
Return Resolutions

Set up flexible return resolutions to retain revenue and cut costs.

Create Custom
Return Workflow

Define your return policy & workflow based on your custom return needs.

Gain AI Insights
Into Your Returns

ReturnGO analyzes your returns data for actionable insights and offer you ways to optimize workflow and increase profit.

Return Fraud

Put the right processes in place to minimize return fraud attempts. Create different workflows for your best and worst customers.

Enterprise-Grade Capabilities

Refund Automation

Refund your customers easily using a self-service return and refund portal.

Store Credit

Issue store credit customers can use for future purposes.

Ship Back Later

Provide a refund or exchange and have customers ship back the items later.

Keep the Item

Allow customers to keep the item to reduce waste and save logistics costs.

Donate the Item

Give customers the option of donating items instead of returning them.

Return to Store

Let customers return items in person instead of shipping them back.

BXGY (Buy X Get Y)

Configure custom return policy rules for Buy X Get Y bundles and discounts.

International Returns

Manage and track international returns according to your return policy.

Gift Returns

Offer gift recipients an easy gift return process.

Return Labels

Generate return shipping labels automatically or manually.

Instant Store Credit

Issue instant store credit that customers can use immediately.

Drop-Off Locations

Give customers the option of bringing returned items to a drop-off location.

Multi-Label RMA

Handle multiple resolutions
in the same return request.

Received Item Validation

Validate a received product’s condition using a customizable tool.

Powerful Automation

Automate your returns and exchanges based on tracking, statuses, and more.

Streamline your return process and ensure a great post-purchase experience for your customers