Our mission is to empower online stores to recover the losses that result from returns, offer their customers the best user experience and convert returns into revenue. Most importantly, we engage your customers through loyalty incentives and as well as fast and reliable user experience, allowing you to turn them into repeat customers and gain loyalty by providing a positive experience.
We understand E-Commerce
We understand the issues you face day to day in your e-store and the losses returns can cause to a business, and like you we know all too well the increasing strain of today’s return policies on merchants and customers alike.
Over the past decade, we've seen more and more companies try to resolve the cost of returns by improving the return experience, reducing friction, and more. Our solution takes a much more innovative approach. ReturnGO's return portal offers your customers AI-driven resolutions on top of your standard return policy, converting refunds to credits, and balancing risks. In many cases, this results in enormous savings and also reduces environmental damage caused by shipping items back and destroying them accordingly.
ReturnGO was founded with the purpose of helping both retailers and customers to solve return issues while keeping both parties satisfied. This way customers shop more and stores earn more.
Our core team
Co-founder & CEO
Aviad has years of e-commerce experience. Prior to founding ReturnGO, Aviad led various SAAS ventures and machine learning solutions.
Co-founder & CTO
Assi has years of experience leading innovative development teams to build highly intelligent products, in startups and enterprises, generating several patents along the way.
Marketing & Sales
Tamar has years of experience in digital marketing, including increasing brand awareness, and forming unique strategic plans to express company values.
CEO of RFkeeper, with vast experience in leading sales and operations teams, improving the retail challenges, and building bridges between offline and online channels.
Sarah is an accomplished marketer and president of MTL & E-Commerce, which is the #1 E-Commerce Start-up & Innovation in Montreal.
Angela has worked in luxury branded customer service management for over a decade. Her second passion is writing and the English language.