Returns Management & Exchange Portal

Sustainable,
Profitable Returns

Our exchange-first returns platform increases LTV and reduces waste, providing a seamless post- purchase experience.

Trusted by 2700+ brands

Book a Demo

Install on

Branded Return Portal

Customize a branded self-service return portal through which customers can easily request returns and exchanges.

Enhanced Flexibility

Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience.

Maximize Profit

Gain actionable insights to improve your return workflows, encourage more exchanges and reduce logistic costs.

The Route To Sustainability & Profitability

Companies are searching for the route to maximum profits.

The secret lies in their returns and exchanges. By optimizing these processes, they can retain and maximize revenue, whilst simultaneously ensuring sustainability.

Trusted By 2500+
Leading Brands

Reduce refunds, offer better choices

ReturnGO is flexible, smart, and AI-driven. We not only reduce your refunds but also help you to dramatically decrease any associated logistics and waste costs.

Instant Store Credit

Give your customers store credit instantly and the ability to SHOP NOW instead of waiting for a refund. Powered by ReturnGO’s AI engine.

Pre-Paid Labels

We integrate with carrier services globally. No matter where you are, we can help simplify the return process.

Drop Off Locations

Depending on location, enable customers to drop off their returns instead of shipping them back.

Notifications

Notify your customers at every stage of the returns process to improve the return experience and reduce customer support costs.

Fits The Needs Of Any Business

ReturnGO is the perfect platform for businesses of all sizes, from small retailers to
large international brands.

Multiple Carriers

Connect directly with supported carriers or aggregators.

Multiple Platforms

Choose from pre-built integrations or use our API to connect with other platforms, apps, and services.

Multiple Locations

Utilize our supported network of warehouses and drop-off locations in US and worldwide.

Effortless Returns For Everyone

Improve your customers’ return experience with our
easy to use self-service returns portal.

Adaptable To Your Store

Integrate a self-service return portal into your business, no matter your industry or return policy.

Flexible Integrations

Set up seamless integrations with business tools and services such as shipping carriers, ERPs, and CRMs.

Enterprise-Grade Solution

Make your returns workflow more efficient with ReturnGO’s flexible, customizable, scalable, and secure returns management solution.

Upgrade your post purchase
experience to drive
customer loyalty and LTV

We give brands and stores new opportunities to create customer value through returns. Our Return & Exchange experience allows you to both retain sales and build a long-term relationship with your customers.

Customized Workflow

Customize your returns workflow with AI, aligning customers needs with your products.

Actionable Insights

Our AI-Driven actionable insights tool automatically identifies returns trends and suggests ways for you to optimise your return and exchange process.

Sustainable Returns

Reduce your store’s environmental impact by preventing unnecessary shipments and providing more sustainable return options.

E-Commerce profits live and die on returns. ReturnGo offers a brilliant way to prompt
customers to consider alternatives, increase LTV and customer satisfaction.

Chief Strategy Officer (CSO) at Elastic Path

Chat with our experts to boost your customers’ LTV and return satisfaction today