Sustainable Returns & Exchanges Management

Post-Purchase, Customized to Fit Your Brand

ReturnGO is the world’s leading sustainable returns management platform, helping companies turn a profit while tackling waste.

Trusted by 2700+ brands

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Proudly enabling future-looking eCommerce

The first open post-purchase platform for
sustainable eCommerce

Once a purchase is made, ReturnGO’s end-to-end platform provides everything you need to maximize your revenue and profit while minimizing waste.

Return Coverage

Offer return coverage to shift the cost of returns to shoppers and generate new revenue streams for your business.

Shipping

Ship with the best prices on both forward and return shipping labels from all the top carriers, including multi-carrier options.

Tracking & Notifications

Send branded order tracking notifications for any shipment to reduce customer support costs and engage customers.

Returns

Delight customers with a seamless experience that offers socially and environmentally good alternatives to “just refunds”.

Exchanges

Exchange products directly in store, offering Shop Now incentives and boosting upsells with an experience that’s just like shopping.

Redefining the Self-Service Portal Experience

Delight your customers with an intuitive return and exchange experience, featuring an upgraded UX/UI design that seamlessly handles complex scenarios as part of the new ReturnGO 2.0.

Watch Your Numbers GO

Improve the financial and environmental impact returns have on your business.

39%

Retained Revenue

$1.95

Increase In Revenue Per Return

$3.40

Logistics Costs Saved Per Return

15%

Reduced Carbon Footprint

Earn life-long shoppers while supporting sustainable shopping.

Post-purchase can be a win-win-win for consumers, merchants, and the environment. Our job is making that a reality.

Sustainable eCommerce

Leading the Returns Management Category Worldwide

Backed by countless 5-star reviews from satisfied customers, see why businesses choose us for returns management.

ReturnGO really enables customers to have a great experience after the return is requested, and it was not as streamlined and straightforward before.

Mark Costigliola
eCommerce Operations Manager, Travelpro

We saw an increase of 30% in exchanges when we switched to ReturnGO from a previous solution. It's a win-win situation both for our customers and for us.

Ron Bar
Co-Founder, Orthofeet

ReturnGO offers a brilliant way to prompt customers to consider alternatives, and increase LTV and customer satisfaction.

Darin Archer
CSO at Elastic Path

ReturnGO reduced our number of returns by more than 25% by making users smartly choose credits over refunds using different item and logistic scenarios.

Felix Lesho
Co-Founder and CXO, Underoutfit

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Returns management that fits

Our platform integrates with any ecommerce stack, including 3PL, ERP, helpdesks, loyalty programs and more.

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Any carrier

Connect to your existing shipping carriers or aggregators.

Any platform

Connect to innovative platforms, apps, and services with our API or prebuilt integrations.

Any country

Take advantage of our growing network of warehouses and drop-off points.

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Enjoy unlimited post-purchase possibilities with access to an evergrowing network of
innovators, plus seamless data flow and visibility.

Enterprises

Empower global enterprises to manage returns at scale.

Innovators

Deliver novel post-purchase solutions to merchants worldwide.

Logistics Partners

Connect carriers, logistics and warehouse services via our API.

Partners & Integrations

Your Brand. Your Workflow. Your Rules.

Effortlessly handle any scenario at scale – automate post-purchase workflows and tailor your return policy to your needs, no matter how complex.

Experience a new kind of open-minded post-purchase management.

Spoiler Alert: There’s a Better Way to Return

SOC 2 Enterprise-Grade Security

Don’t skimp on post-purchase security. With ReturnGO’s secure SOC 2 certified platform, you can streamline returns while protecting customer data.