Profitable Returns

An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience.

Trusted by 2700+ brands

Branded Return Portal

Customize a branded self-service return portal through which customers can easily request returns and exchanges.

Enhanced Flexibility

Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience.

Maximized Profits

Gain actionable insights to improve your return workflows, encourage more exchanges and reduce logistics costs.

The Path to Sustainable & Profitable Returns

Companies want to maximize their profits.

The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability.

Trusted by 2700+
Leading Brands

Reduce Refunds, Offer Better Alternatives

ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs.

Instant Store Credit

Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund.

Pre-Paid Labels

Integrate with shipping carrier services worldwide to simplify the return shipping process.

Drop-Off Locations

Enable customers to drop off their returns instead of shipping them back, depending on location.


Notify your customers at every stage of the returns process to improve the return experience.

Fits the Needs of Any Business

ReturnGO is the perfect platform for businesses of all sizes, from small retailers to
large international brands.

Multiple Carriers

Connect directly with supported shipping carriers or aggregators.

Multiple Platforms

Choose from pre-built integrations or use the ReturnGO API to connect with other platforms, apps, and services.

Multiple Locations

Take advantage of a supported network of warehouses and drop-off locations.

Effortless Returns for Everyone

Improve your customers’ return experience with an easy-to-use self-service return portal.

Adaptable to Your Store

Integrate a self-service return portal into your store, regardless of your industry or return policy.

Flexible Integrations

Set up seamless integrations with business tools and services such as shipping carriers, ERPs, and CRMs.

Enterprise-Grade Solution

Make your returns workflow more efficient with ReturnGO’s flexible, customizable, scalable, and secure returns management solution.

Upgrade Your Post-Purchase Experience to Boost Customer LTV

Provide a positive return & exchange experience to retain sales and build long-term customer relationships. Use returns as an opportunity to create customer value.

Customized Workflow

Customize your returns workflow with AI, aligning customers needs with your products.

Actionable Insights

Automatically identify trends in your return data and gain AI-driven actionable insights to help you optimize your return and exchange process.

Sustainable Returns

Reduce your store’s environmental impact by preventing unnecessary shipments and providing more sustainable return options.

E-Commerce profits live and die on returns. ReturnGo offers a brilliant way to prompt
customers to consider alternatives, increase LTV and customer satisfaction.
Chief Strategy Officer (CSO) at Elastic Path

Chat with our experts to boost your customer return experience and LTV today.