Shopify eCommerce merchants can prevent chargebacks by implementing a return policy to change chargebacks into refunds. Learn strategies for avoiding chargebacks in your Shopify store. A chargeback is a payment refund that occurs when your customer disputes a credit...
Knowing what types of product returns your online store can offer is important in order to provide the right return solution for each customer. 60% of product returns are due to size or style issues, which can easily be solved by offering to exchange the product...
Using a branded returns portal enables you to automate your returns & exchange process and provide a positive self-service customer experience. Returns have been a challenge for Shopify merchants around the world for years. The returns process is expensive and...
While retail return fraud can be a big challenge for eCommerce stores, there are actions you can take to prevent return fraud. Making it easy to return items is essential for customer loyalty and satisfaction. Unfortunately, this poses a challenge in preventing retail...
Handling print-on-demand (POD) returns can be more challenging than regular returns and exchanges, so it’s important to know how to manage POD returns for your online store. The big benefit of print-on-demand products is that every order is custom-made and tailored...
