Premium
Up to 2,000 annual returns
Provide your customers with a self-service returns and exchanges experience while increasing profit and reducing costs.
Starting at
$147 / month
Embedded self-service return portal
Variant and product exchange
Refunds, gift cards, and store credit
Branded email notifications
Request approval automations
Shipping integrations
And more (see plan comparison)
Up to 5,000 annual returns
Get the most out of your post-purchase process and seamlessly integrate with your existing eCommerce stack.
Starting at
$297 / month
All Premium features, plus:
Shop Now exchanges
White-label portal
Item validation
Packing slips
5 languages
Mark as done automation
API and webhooks
And more (see plan comparison)
Scale your business by integrating all of your operational tools, returns, exchanges, and order tracking into a complete post-purchase solution.
Custom pricing
All Pro features, plus:
Order tracking portal & notifications
Advanced automations
ERPs & notification integrations
Multi-store plans
Omni-channel
Dedicated account manager
And more (see plan comparison)
Get ReturnGO for free with the Return Guard return coverage plan.
2,000 annual returns
5,000 annual returns
Enterprise
per year
Embedded Self-Service Portal
Branding & Customization
Adaptable to Any eCommerce Platform
Full eCommerce Stack Support
Multi-Language & Currency
Sustainability-Focused Solution
Multi Users & Permissions
2 Users
5 Users
10+ Users
Single Sign On (SSO)
Advanced Analytics
API and Webhooks
RMA Imports
Test Environment
Return Shipping Labels
Store Credit & Gift Cards
Smart Refund Alternatives
Bonus Credit
Adjustable Return Fees
Minimizable Shipping Costs
Automated Return Requests
Various Return Methods
Photo & Video Upload
International Returns
Packing Slips
Returned Item Validation
Multi-Warehouse & Dropshipping
QR Codes (Printerless Returns)
Compare-at Price
Split Refunds and Credit
Reverse Pickups
Box-Free Returns
coming soon
Add-on
beta
Return Automations
Add-on
Buy Online, Return In-Store (BORIS)
Variant Exchanges
Product Exchanges
Shop Now
Instant Exchanges
Price Difference Exchanges
Replace Item
Refunds of Exchanged Items
Any to Any Exchanges
Switch to Exchange
Exchange Upsells
Warranty Portal
Carrier Integrations
Branded Tracking Page
Embedded Tracking Page
Customized Email Notifications
Add-on
Add-on
Notification Integrations
Multilingual Tracking Page
Add-on
Add-on
Onboarding Support
Email Support Ticket System
Live Chat
Knowledge Base
Review Meetings
Custom Integrations
Supported
Partially Supported
Frequently Asked Questions
Do you offer a free trial?
Yes, we offer a free 14-day trial only on Shopify self-service plans.
What eCommerce platforms are supported?
ReturnGO is built to integrate with any eCommerce platform or solution.
It is important to note that some features may be restricted based on the limitations of each platform.
How long does implementation take?
Implementation on Shopify takes 1-3 days, as long as all third-party integrations are already in place (shipping carrier, 3PL, helpdesk, ERP, etc).
Other eCommerce platforms may take longer to implement, depending on their complexity.
Our support team is happy to assist you throughout the entire implementation process, for as long as it takes to get you set up.
I have some questions. How can I contact you?
We’re happy to answer any questions you may have. Feel free to contact us at [email protected].
Do you have an app in the Shopify App Store?
Yes, there is a self-service application on the Shopify App Store that is available for small to medium-sized businesses to install.
It should be noted that the self-service application does not include all of the features available on our enterprise plan. Please contact us for more information about the enterprise plan.