Plans That Fit Your Needs

Billed Monthly



Billed Annually

Starting at 1,320 annual returns

Returns & Exchanges
Increase revenue and reduce logistics costs by automating returns and exchanges.
Starting at

$97/
month

$82/
month

Starting at 40,000 annual shipments

Post-Purchase Suite
coming soon

Manage the post-purchase experience, from shipping and tracking to returns and exchanges, all in one place.
Starting at

$647
$557/
month

$579
$473/
month

Starting at 10,000 annual returns
Enterprise
Scale your business by integrating all of your operations tools into a single platform.
Starting at
Custom price
Plan Comparison
Plans
Returns & Exchanges

Starting at
1,320 annual returns

Post-Purchase Suite
Starting at
40,000 annual shipments
Enterprise
More than 10,000 returns
per year
General
p

Embedded Self-Service Portal

p

Branding & Customization

p

Adaptable to Any eCommerce Platform

p

Pre-Built Integrations

p

Full eCommerce Stack Support

p

Multi-Language & Currency

p
Metrics & Analytics
p

Sustainability-Focused Solution

p

Multi Users & Permissions

3 Users

5 Users

Unlimited
p

Advanced Analytics

R
R
p

API and Webhooks

p

Test Environment

Returns
p

Return Shipping Labels

p

Store Credit & Gift Cards

p

Smart Refund Alternatives

p

Bonus Credit

p

Adjustable Return Fees

p

Minimizable Shipping Costs

p
Unlimited Return Policies & Workflows
p

Automated Return Requests

p
Multiple Items per RMA
p

Various Return Methods

p
Return Reasons Workflow
p

Photo & Video Upload

p
Previous RMA Details
Add-on
Add-on
p

International Returns

p

Packing Slips

Add-on
p

Returned Item Validation

Add-on
p

Multi-Warehouse & Dropshipping

p

QR Codes (Printerless Returns)

R
R
p
Return Shipping Tracking
p
COD Returns
Add-on
Add-on
Add-on
Add-on
p

Split Refunds and Credit

p
Customer Segmentation
p

Reverse Pickups

p

Box-Free Returns

Add-on
Add-on
Add-on
p
AI Insights
beta
R
R
p

Return Automations

Add-on
Add-on
Exchanges
p

Variant Exchanges

p

Product Exchanges

p

Price Difference Exchanges

p

Replace Item

p

Refunds of Exchanged Items

p
Mixed Returns & Exchanges
p
Automated Exchanges
Add-on
Add-on
p

Exchange Upsells

Warranty
p

Warranty Portal

Add-on
Add-on
Modify Order
p
Order Cancelation
Add-on
Add-on
p

Carrier Integrations

p

Branded Tracking Page

p

Embedded Tracking Page

p

Customized Email Notifications

p

Shipment Tracking Dashboard

p
Marketing & Helpdesk Integrations
p

Multilingual Tracking Page

p

Product Recommendations

Support
p

Onboarding Support

p

Email Support Ticket System

p

Live Chat

p
Dedicated CSM
p

Knowledge Base

p

Review Meetings

p

Custom Integrations

Frequently Asked Questions

Do you offer a free trial?
Yes, we offer a free 14-day trial on Shopify and Magento 2.
What eCommerce platforms are supported?
ReturnGO is built to integrate with any eCommerce platform or solution.

It is important to note that some features may be restricted based on the limitations of each platform.

Our pre-built solution is currently available for Shopify, Shopify Plus, and Magento 2, with more coming soon.

How long does implementation take?
Implementation on Shopify and Magento 2 takes 1-3 days, as long as all third-party integrations are already in place (shipping carrier, 3PL, helpdesk, ERP, etc).

Other eCommerce platforms may take longer to implement, depending on their complexity.

Our support team is happy to assist you throughout the entire implementation process, for as long as it takes to get you set up.

I have some questions. How can I contact you?
We’re happy to answer any questions you may have. Feel free to contact us at [email protected].
Do you have an app in the Shopify App Store?
Yes, there is a self-service application on the Shopify App Store that is available for small to medium-sized businesses to download and install.

It should be noted that the self-service application does not include all of the features available on our enterprise plan. Please contact us for more information about the enterprise plan.

Post-Purchase Suite
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