Exchanges Have Never Been Easier

Impress your customers with an effortless exchange experience, retain revenue, and boost customer loyalty.

Boost Revenue With Seamless Exchanges
Enable customers to exchange products with just one click and reduce refunds by offering bonus credit and other incentives to encourage exchanges.

Encourage Repeat Purchases

Offer an easy exchange process and maintain customer loyalty.

Define Your Exchange Policy

Align your self-service portal with your exchange policy.

Retain Customers

Help customers easily find the right item and complete a hassle-free exchange.

60% of customers who exchange for a new product will make more purchases.

A Self-Service Exchange Experience Like No Other
With ReturnGO, your customers can enjoy seamless item exchanges right within your embedded portal, offering a complete shopping-like experience. No more redirecting customers to third-party solutions or relying on generic catalog overlays, transforming your exchanges into an unforgettable shopping experience.
Allow Complex Exchange Eligibilities
Have full control over whether customers who have exchanged, can exchange again, request a refund or explore other options using automated processes customized by you.

Maximize Revenue with Price Difference Charges

Empower your customers to exchange products hassle free and facilitate price different exchanges by charging a different amount, issuing a refund or offering store credit for the difference.

Instant Exchanges

Empower customers to select new items from your catalog and get them shipped immediately, while protecting your business from fraud by placing a card hold until the original items are returned.

Automated Exchange Release

Improve your customer experience by setting up triggers that automatically release exchange items.
Turn Refunds into Exchanges
Encourage customers who want to return to exchange instead via ReturnGO’s innovative instant exchange credit technology. By incentivising exchanges, you can boost customer satisfaction, increase retention and drive additional sales.
Boost Exchanges with Bonus Credit
Increase customer exchange orders by offering them credit or adding more items. With ReturnGO’s smart rule capabilities, you can create personalized incentives that drive upsells and maximize customer spend.
Streamline your exchange process and ensure a great post-purchase experience for your customers.