Exchanges Have Never Been Easier
Impress your customers with an effortless exchange experience that’s as easy as shopping.
Enable customers to exchange products directly in your online store in an experience that feels just like shopping. Encourage exchange and reduce refunds by offering bonus credit incentives for exchanges.
Generate Upsells
Boost revenue by driving upsells through convenient exchanges and enticing bonus credit, resulting in higher profits.
Define Your Exchange Policy
Align your portal with your exchange policy, including offering smart incentives, specific return methods, and more.
More Exchanges, Fewer Refunds
Incentivize customers to exchange instead of getting a refund by offering bonus credit they can use towards new products.
60% of customers who exchange for a new product will make more purchases.
A Self-Service Shop Now Exchange Experience
With ReturnGO, your customers can enjoy seamless product exchanges directly on your online store, offering a complete shopping-like experience.
No more redirecting customers to third-party solutions or relying on generic catalog overlays. Transform your exchanges into an unforgettable shopping experience.
Turn Refunds Into Exchanges
Use smart incentives to encourage customers to switch from a refund to an exchange, offering bonus credits they can use to Shop Now for new products.
Easily Select a New Color or Size
ReturnGO’s intuitive portal makes variant exchanges effortless, letting shoppers easily choose a new color or size in an on-brand experience.
With clear in-portal options, variant exchanges become smooth, satisfying experiences that keep customers coming back.
Offer Instant Exchanges
Empower customers to select new items from your catalog and get them shipped immediately, while protecting your business from fraud by placing a card hold until the original items are returned.
Apply Complex Exchange Eligibilities
Have full control over whether customers who have exchanged can exchange again, request a refund, or explore other options using automated processes you can customize.