Exchanges Have Never Been Easier
Impress your customers with an effortless exchange experience that’s as easy as shopping.
Enable customers to exchange products in an experience that feels just like shopping, and reduce refunds by offering bonus credit and other incentives to encourage exchanges.
Generate Upsells
Boost revenue by driving upsells through convenient exchanges and enticing bonus credit, resulting in higher profits.
Define Your Exchange Policy
Align your self-service portal with your exchange policy, including offering smart incentives, specific return methods, and more.
More Exchanges, Fewer Refunds
Incentivize customers to exchange instead of getting a refund by offering bonus credit they can use towards new products.
60% of customers who exchange for a new product will make more purchases.
With ReturnGO, your customers can enjoy seamless product exchanges directly on your online store, offering a complete shopping-like experience.
No more redirecting customers to third-party solutions or relying on generic catalog overlays. Transform your exchanges into an unforgettable shopping experience.
Have full control over whether customers who have exchanged can exchange again, request a refund, or explore other options using automated processes you can customize.
Turn Refunds Into Exchanges
Use smart incentives to encourage customers to switch from a refund to an exchange, offering bonus credits they can use towards new products.
Offer Instant Exchanges
Empower customers to select new items from your catalog and get them shipped immediately, while protecting your business from fraud by placing a card hold until the original items are returned.
Automated Exchange Release
Improve your exchanges workflow by setting up triggers for automatically releasing exchange orders.