Rebecca Fox
Product Marketing Manager, ReturnGO
Rebecca Fox is ReturnGO’s Product Marketing Manager. With over five years of experience in the digital marketing world, she is passionate about giving business owners the knowledge and tools they need to succeed.
Latest by Rebecca Fox
How the Anchoring Effect Influences Customer Returns Behavior

How the Anchoring Effect Influences Customer Returns Behavior

Have you ever wondered what makes some customers more likely to return or exchange their purchases, even if they're satisfied with them? The answer lies in the psychology of shopping and returns, based on a cognitive bias known as the anchoring effect. What is the...

Seamlessly Migrate Your Returns from Returnly to ReturnGO

Seamlessly Migrate Your Returns from Returnly to ReturnGO

As Returnly prepares to shut down, we understand that this is a big change that may seem somewhat overwhelming for you. ReturnGO is here to help you continue managing your returns without interruption, and make the post-purchase process even better, one return at a...

How to Reduce the Carbon Footprint of Return Shipping

How to Reduce the Carbon Footprint of Return Shipping

Return shipping generates a lot of carbon emissions, and only by understanding the environmental impact of returns can you take action to reduce your carbon footprint. Here's how you can reduce the carbon footprint of your return shipments by implementing best...

Efficient Returns Management for Your Online Jewelry Store

Efficient Returns Management for Your Online Jewelry Store

Online jewelry stores face a unique challenge when it comes to managing returns. Unlike other eCommerce categories, jewelry products are often emotionally significant and high-value.  That means customers are more likely to scrutinize and evaluate their purchases...

The Impact of Returns Automation on the Customer Experience

The Impact of Returns Automation on the Customer Experience

As eCommerce continues to grow and technology advances, it presents new opportunities to enhance the customer experience in innovative ways - one such way is through returns automation. Automating the returns process makes returns faster, easier, and more convenient...

The Complete Guide to eCommerce Returns Automation

The Complete Guide to eCommerce Returns Automation

Returns automation is the future of returns management, revolutionizing the way eCommerce stores handle returns. By automating your returns process you can reduce costs, increase efficiency, and improve your customer experience. Here’s everything you need to know...

Navigating Cultural Differences in eCommerce Returns

Navigating Cultural Differences in eCommerce Returns

Did you know that different cultures have different expectations and preferences when it comes to returns? If you want to succeed in the global market, you need to understand how cultural differences impact your returns process and how to cater to them. Here are some...

Automating Magento Returns to Improve the Customer Experience

Automating Magento Returns to Improve the Customer Experience

Let's face it - returns happen. No matter how great your products are, sometimes customers just aren't satisfied or they encounter an issue that requires them to send it back.  But what if we told you that product returns could actually be a chance for you to...

The Future of Returns Automation: Trends and Predictions

The Future of Returns Automation: Trends and Predictions

Returns automation is the future of eCommerce, and it's revolutionizing the way eCommerce returns management works. Managing returns can be time-consuming and costly, which is why returns automation is the key to improving returns management. Returns automation...