Create Returns & Exchanges Policy for Your Store

Our 100% free Return Policy Generator will generate the perfect Return & Refund Policy for your store.

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Refund template

If you operate an eCommerce store, our refund policy generator will create a comprehensive return policy.

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All you have to do is fill out a few questions and you will have a return policy in just minutes!

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Now you can modify your refund policy to match your needs!

Return & Refund Policy FAQ

Free Returns & Refund Policy.

Why should you have a Return and Refund Policy?

The purpose of a Return and Refund Policy is to inform your customers or potential buyers what their rights are in the event that they are unhappy with a product or service they bought from you.

A return policy serves to help customers find answers quickly before moving forward while also reinforcing the trustworthiness of your business.

What is a return and Refund Policy?

A Return and Refund Policy is how you let your customers know whether they are able to return your product if they are not satisfied or receive a refund if necessary.

The following topics will be included in this policy:
-How many days do customers have to return a product?
-Who pays for return shipping?
-What is the expected turnaround time for issuing a refund?
-Method of refund 

Do I need a Return and Refund Policy if I don't offer refunds?

Even if your return and refund policies are different, it’s important to let your customers know what they are.

If you don’t want to offer refunds, make it clear in your Return and Refund Policy. Otherwise, shoppers in some states may have the ability to make a return and get a refund based on state laws. 

What should my Return and Refund Policy say?

Your Return and Refund Policy should detail the following:
-What is your refund and return policy?
-What are the conditions for your refund or return policy?
-How long will I be eligible for a refund or return?

Should I place my Return and Refund Policy in the footer?

You want to display your Return and Refund Policy via a link in the footer of our website, and on the checkout page right before someone submits an order. You’ll see this oftentimes linked with a Terms and Conditions agreement and Privacy Policy, asking shoppers to agree to each.

Return & Refund Policies guides and tips