General Information About Your Store

Please enter the basic details about your store


General Return Policy

High-level information about all kinds of returns at your store (Including exchanges, etc)


Let's dive in your refund policy


Now let's talk about the credits!

Customers need to know in which cases they can get store credits to use in your store. You probably prefer to provide credits to your customers instead of a refund, as credits mean they will buy again in your store and hopefully will also increase the original order value.


And... the most important, exchanges!

Customers who exchange more, buy more, and get to be your best long-term customers. Make their exchange experience clear, easy, and it will pay back!


Other points which would be relevant

These subjects are not relevant to all stores, but would be nice to include as well if applicable.


How to initiate a return

Now it's time to let your customers know how they can start the return process. What should they do?


That's it! your returns policy is one click away!

Thank you for investing your time to answer our questions. Now, we only need your email in order to send you your return policy. You will get a text which you can easily copy, paste, and of course edit to finalize your needs.