Return reasons offer valuable insights into why customers return products. This information can help you to make adjustments to your products and return policy. By tracking the return reasons your customers provide when requesting a return, you can identify patterns...
Customers fill up online carts with items of multiple sizes and colors with the intention of trying them on at home and then returning what they don’t want. This increasingly common habit is called bracketing, and it can have a huge impact on your bottom line. ...
Customize your branded return portal to make it feel like a natural extension of the online shopping experience and build brand credibility. A well-designed return portal that blends in with the rest of the site provides a smoother and more streamlined return...
Make your customers feel special by personalizing your eCommerce shopping experience and making your customers want to buy from you again and again. Why is it Important to Implement Personalization? Offering a personalized shopping experience is important because...
Understanding which eCommerce return key performance indicators (KPIs) to track helps you make data-driven decisions that will help your store’s performance. While there are a number of eCommerce return KPIs that are important to track, some of the most relevant ones...
