Managing returns of custom-made products presents a unique challenge that must be addressed differently from regular mass-produced products. Here are some things to keep in mind when handling returns of custom-made products on your eCommerce store. The Challenges of...
Returns can be a valuable opportunity to increase your average order value and create a positive customer experience. By implementing a customer-centric approach to returns management and adopting strategies such as offering store credit and encouraging...
If you’ve ever spent time in the kitchen, you know that cooking requires precision, attention to detail, and a dash of creativity. But did you know that these same principles apply to managing returns for your eCommerce store? Just like a chef crafting a...
Track customers’ orders and provide regular updates on their status from the moment the order is placed to its delivery, including any potential returns, to easily handle any issues that arise and keep your customers in the loop every step of the way. The...
When customers shop online, they form attachments to the stores they buy from. These attachments are influenced by their attachment styles, which are patterns of behavior formed in childhood. By understanding the different attachment styles and how they can impact...