Release Notes
March 11, 2024
Feature
ShipMonk Integration (Beta)
type: Feature
release_note_text:
ReturnGO now integrates with ShipMonk to enable you to update your 3PL about upcoming return shipments.
March 11, 2024
Feature
Customizable 3PL/WMS Update Options
type: Feature
release_note_text:
Merchants can now specify whether to update their WMS/3PL for each return method, as well as which warehouse to send returns to if they have multiple WMS/3PL integrations.
March 11, 2024
Update
ReBound Integration Improvements
type: Update
release_note_text:
Merchants can now select a specific carrier and service level per return method when using the ReBound Returns integration.
March 11, 2024
Update
Manage Returns Report
type: Update
release_note_text:
The Manage Returns report now includes a column indicating items that were switched to an exchange.
March 11, 2024
Update
FedEx Integration Locator URL (Beta)
type: Update
release_note_text:
Merchants using the direct FedEx integration can now add a locator URL to enable customers to view nearby drop-off locations.
March 4, 2024
Update
Peoplevox Integration Improvements
type: Update
release_note_text:
ReturnGO now automatically creates returns on merchants’ Peoplevox dashboards so that the warehouse can be notified of incoming returns.
March 4, 2024
Update
Improved User Guidance
type: Update
release_note_text:
Tooltips have been added to notify users of missing information needed to successfully save dashboard settings.
March 4, 2024
Bug Fix
Portal Visual Bug Fixes
type: Bug Fix
release_note_text:
In order to improve the customer experience, several bugs and inconsistencies have been fixed across various portal screens.
March 4, 2024
Bug Fix
Canada Post Integration Improvements
type: Bug Fix
release_note_text:
Tracking events are now correctly mapped through the Canada Post integration, and shipping labels for gift returns are generated seamlessly.
February 22, 2024
Feature
Shopify Returns
type: Feature
release_note_text:
The native Shopify returns integration is now available to all merchants, enabling ReturnGO to create native Shopify returns for orders and update the Shopify return and order in real-time. In the future, Shopify will make this mandatory, requiring that all returns be processed in this way.
February 22, 2024
Update
ReBound Returns Integration
type: Update
release_note_text:
The Rebound Returns shipping integration is now available to all merchants, enabling you to generate return shipping labels.
February 22, 2024
Update
Portal Isolation
type: Update
release_note_text:
The portal can now be isolated in order to prevent website theme styling from conflicting with the portal design.
February 22, 2024
Update
Email Notifications Page Enhancements
type: Update
release_note_text:
The appearance and usability of the email notification settings have been improved.
February 22, 2024
Update
Instant Exchange Triggers
type: Update
release_note_text:
Merchants can now set the instant exchange capture triggers per policy rule.
February 22, 2024
Bug Fix
Portal Bug Fixes
February 15, 2024
Update
Spanish Dashboard
type: Update
release_note_text:
Merchants can now use key return processing pages of the ReturnGO dashboard in Spanish.
February 15, 2024
Feature
Portal Checkout (Beta)
type: Feature
release_note_text:
Let customers pay their RMA balance through the return portal instead of through a separate invoice.
February 15, 2024
Update
Refund to Bank Account Enhancements
type: Update
release_note_text:
The refund to bank account option now enables merchants to customize the fields required from customers.
February 15, 2024
Bug Fix
Various Bug Fixes
February 4, 2024
Feature
Select Dashboard Language
type: Feature
release_note_text:
Users can now select the default language of the ReturnGO dashboard.