Release Notes
February 7, 2022
Feature
Free Shipping for New Items
type: Feature
release_note_text:
Merchants can now set Free Shipping as the shipping method for Variant Exchange.
February 7, 2022
Feature
Refund by New Gift Cards
February 1, 2022
Bug Fix
Shipments
type: Bug Fix
release_note_text:
Update dates for Shippo shipments will now be displayed on the Shipments page.
February 1, 2022
Bug Fix
Tracking Emails
type: Bug Fix
release_note_text:
The “In-transit” and “shipment received” e-mail notifications now include tracking links.
February 1, 2022
Update
Asynchronous Report Generation
type: Update
release_note_text:
When generating a report that includes a lot of data, merchants may navigate away from the page while the report is generated in the background. Upon completion, the report will be available for download.
February 1, 2022
Feature
Pre-paid Label Auto-Selection
type: Feature
release_note_text:
The cheapest carrier and/or service level can be automatically chosen for pre-paid labels based on the rates of the items being returned in the RMA. (Currently available for Shippo integrations.)
February 1, 2022
Feature
Eligibility by Order Tags
type: Feature
release_note_text:
Merchants can now control which orders can be returned based on the tags applied to the order, not just product tags.
February 1, 2022
Feature
RMA Internal Notes
type: Feature
release_note_text:
When adding notes and/or attachments to RMA status update emails, they will appear in the RMA’s notes.
January 25, 2022
Bug Fix
Pre-paid Labels
January 25, 2022
Bug Fix
Taxes Calculator
type: Bug Fix
release_note_text:
Non-refundable items taxes will now be calculated correctly.
January 25, 2022
Feature
Packing Slip
type: Feature
release_note_text:
Merchants can now ask customers to print a packing slip that will detail all the items they are supposed to return, whether for refund or exchange and add it to the shipped package.
January 25, 2022
Feature
Handle Multiple Items As One
type: Feature
release_note_text:
When an order includes multiple instances of the same variant, the portal will group them into one item. The customer will be able to define how many items of the group they would like to return or exchange.
January 17, 2022
Bug Fix
Refund History
January 17, 2022
Feature
Australia Post
January 17, 2022
Feature
Resend Status Email
type: Feature
release_note_text:
Merchants can resend status emails with additional content such as return labels, additional notes.