Happy Returns
Enhance ReturnGO’s returns and exchanges self-service solution to allow customers to drop off returns with no labels or packaging at Return Bars.


ReturnGO has partnered with Happy Returns, a UPS company, to help you offer box-free, label-free return drop-offs at over 5,000 locations across the US.

With this integration, you can improve your returns process by offering a convenient box-free and label-free return drop-off experience. Happy Returns offers an extensive network of over 5,000 locations across the United States, known as Return Bars.

ReturnGO and Happy Returns work in perfect harmony to streamline your whole returns process. While ReturnGO provides unmatched flexibility and automation capabilities, Happy Returns provides an additional level of convenience with drop-off returns.

Instead of dealing with the complexities of packaging and shipping, customers can simply visit a nearby Return Bar and drop off their items, making returns faster and easier.

Happy Returns takes care of consolidating these returns into a single shipment, saving you time, effort, and resources. By receiving consolidated shipments, you can streamline your receiving and processing operations, enabling you to focus on other aspects of your business.

This integration offers you the best of both worlds: the convenience of Happy Returns’ drop-off locations and the flexibility and efficiency of ReturnGO’s unlimited return policy rules and advanced customization options.

Combining Happy Returns with ReturnGO gives your customers a positive return experience while empowering your business to handle returns more effectively.


Make Returns Convenient
Make it easy and convenient for customers to return items by dropping them off at a Return Bar near them.
Streamline Returns Processing
ReturnGO does the returns processing for you, while Happy Returns handles the packaging and shipping, so all you have to do is receive the returned items.
Increase Sustainability
Box-free, label-free returns, and consolidated returns reduce your carbon footprint and make your returns process more sustainable.
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Happy Returns is Better Together With ReturnGO

Integrate Happy Returns with ReturnGO to get the best combination of features for streamlined returns management and customer experience.


Without ReturnGO

With ReturnGO

Return Policy

1 policy rule with a return window and limited item eligibility.

Unlimited policy rules with full customization of return window, eligibility conditions, fees, automations, and more.

Eligibility Conditions

Eligibility rules only based on return windows and item tags.

Flexible eligibility rules based on order, item, customer, and RMA details.


Flat fees, on refunds only.

Dynamic support for shipping, restocking, return, and cancelation fees, calculated by fixed amount or by percentage of paid or catalog price. 


Refunds and exchanges can be automatically triggered when the carrier scans the return package. Automated RMA approval can be triggered upon creation only.

Automated refunds, exchanges, auto-approve, and auto-mark as done can be triggered by custom events such as RMA approved, in-transit, shipment received, item validated, and more.

Custom URL

Basic return portal, with no option to customize the URL.

Both embedded and not-embedded return portals, with a custom URL, as well as multiple stores using the same URL.

Tracking Portal & Notifications

Non-embedded tracking portal, with no automated notifications.

Embedded order tracking portal, with customizable, automated notifications via email and SMS.

Buy X, Get Y Returns

Support only for $0 returns and exchanges of products bought with a Buy X, Get Y discount.

Full support for returns and exchanges of products bought with a Buy X, Get Y discount.

Return Analytics

Limited return analytics.

Advanced return analytics with detailed breakdown of returns, revenue, and customer data.


Limit of 9 languages to choose from for the return portal.

Localized returns experience with a return portal in any language and currency, based on the customer’s location.