Happy Returns is Better Together With ReturnGO
Integrate Happy Returns with ReturnGO to get the best combination of features for streamlined returns management and customer experience.
1 policy rule with a return window and limited item eligibility.
Unlimited policy rules with full customization of return window, eligibility conditions, fees, automations, and more.
Eligibility rules only based on return windows and item tags.
Flexible eligibility rules based on order, item, customer, and RMA details.
Flat fees, on refunds only.
Dynamic support for shipping, restocking, return, and cancelation fees, calculated by fixed amount or by percentage of paid or catalog price.
Refunds and exchanges can be automatically triggered when the carrier scans the return package. Automated RMA approval can be triggered upon creation only.
Automated refunds, exchanges, auto-approve, and auto-mark as done can be triggered by custom events such as RMA approved, in-transit, shipment received, item validated, and more.
Basic return portal, with no option to customize the URL.
Both embedded and not-embedded return portals, with a custom URL, as well as multiple stores using the same URL.
Tracking Portal & Notifications
Non-embedded tracking portal, with no automated notifications.
Embedded order tracking portal, with customizable, automated notifications via email and SMS.
Buy X, Get Y Returns
Support only for $0 returns and exchanges of products bought with a Buy X, Get Y discount.
Full support for returns and exchanges of products bought with a Buy X, Get Y discount.
Limited return analytics.
Advanced return analytics with detailed breakdown of returns, revenue, and customer data.
Limit of 9 languages to choose from for the return portal.
Localized returns experience with a return portal in any language and currency, based on the customer’s location.