Keep Customers Updated on Orders
Send branded order tracking notification emails and SMS messages to keep customers in the loop and reduce WISMO calls.
Take advantage of the potential of order tracking notifications to keep your customers engaged.
Keep Customers Engaged
Send customizable order tracking notifications to keep customers informed and engaged throughout their post-purchase journey.
Stay Top of Mind
Keep your brand top of mind through automated notifications to generate repeat purchases and customer loyalty.
Reduce WISMO Calls
Cut down on “Where Is My Order?” (WISMO) calls by proactively providing detailed tracking information and updates to your customers.
Bring Customers Back to Your Store
Did you know that order tracking notifications have the highest click-through rates compared to marketing emails? Order tracking notifications can be a powerful tool to bring customers back to your store.
Tracking notifications are key touchpoints in the customer journey. By customers clicking through to your order tracking page, which is embedded directly into your store website, they’ll be more likely to make more purchases.
Reduce Customer Support Costs
Reduce WISMO calls and cut down on customer support costs by sending automated order tracking notifications.
We know how important it is to provide your customers with a seamless shipping experience.
Empower customers to find the information they need, when they need it, without having to ask for it.
Save time and resources
Improve customer satisfaction
Increase operational efficiency
Provide a Consistent Experience
Send multi-channel notifications, including emails and SMS notifications, to deliver a seamless and consistent customer experience that aligns with your brand.
Customize the notifications to match your branding – from the color scheme and logo to the tone of voice and messaging, you have full control over how these notifications reflect your brand.
By creating a consistent look and feel, you can establish trust, reinforce your brand image, and create a cohesive journey for your customers.