A percentage-based look at what eCommerce stores are doing and how they manage their returns process.
Ask for media proof in returns
Offer fee-free returns
Charge a return label fee
Charge a restocking fee
Charge a return fee
Support gift returns
Average return window
Frequently Asked Questions
How is the returns data calculated?
What does a high return rate mean?
A high return rate can significantly affect stores financially by reducing revenue, impacting profit margins, and incurring additional costs. Learn More
How can I see my store's returns data?
To access your store’s returns data, use ReturnGO’s return analytics page.