type: Bug Fix

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Free shipping is now correctly added to exchange draft orders.

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type: Bug Fix

release_note_text:

An issue has been resolved where the Integrations > API page was missing for some merchants.

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type: Bug Fix

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The reward displayed in the item balance breakdown of the RMA page is now accurately calculated, even when the free exchange range is high.

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type: Feature

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Merchants can now manually create RMAs directly from the ReturnGO dashboard.

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type: Update

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Merchants can now configure whether the customer’s current address should be prefilled automatically in the address validation screen in the portal.

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type: Update

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QR codes generated through the Sendcloud integration will now be in PNG format.

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type: Update

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The HS code validation requirement has been removed from the Seko integration, providing merchants more flexibility when shipping with Seko.

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type: Bug Fix

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The SendCloud Returns integration now utilizes the appropriate endpoint for retrieving individual parcel information, ensuring accurate data is displayed for return shipments.

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type: Bug Fix

release_note_text:

A bug affecting the price adjustment calculation in the Item Balance Breakdown for Free Exchanges when the range’s maximum value was set to 1000% has been fixed. Merchants can now rely on accurate calculations when using this feature.

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type: Bug Fix

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The portal checkout now supports Buy X Get Y (BXGY) discount cases where the discount on the Y item is greater than the amount paid for the returned X item.

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type: Feature

release_note_text:

Merchants are now required to verify their email addresses before accessing all the ReturnGO features. This enhanced security measure protects your account.

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type: Feature

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ReturnGO now integrates with Yodel, enabling merchants to offer Yodel drop-off locations as a return shipping option.

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type: Update

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Merchants using the Rebound integration can now select USPS and UPS drop-off as return shipping methods for US customers.

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type: Feature

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The return portal now groups all returned items together and all new items together on the summary and resolutions screens during exchanges, along with an improved balance summary for better clarity.

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type: Feature

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Merchants can now customize the background color and opacity of the sticky “Back” and “Next” buttons section in the portal.

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type: Update

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Merchants using the MCF integration can now connect orders by Shopify Order ID.

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type: Feature

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Merchants can now specify where each policy rule will be applied and which users can utilize it, such as within the portal, during RMA creation associated with a store location, or during RMA creation not associated with a store location.

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type: Update

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The portal now has “Back” and “Next” buttons on each screen of the portal, improving navigation on pages with long-scrolling content.

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type: Update

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Merchants now have access to clearer details regarding their current subscription plan pricing.

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type: Update

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Merchants using the Rebound integration can now select the drop-off service level for Royal Mail, select the DHL DE – Retoure Drop Off Paperless RS service level, and request a QR code when the label is in PNG format.

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