Release Notes
February 22, 2024
Update
Portal Isolation
type: Update
release_note_text:
The portal can now be isolated in order to prevent website theme styling from conflicting with the portal design.
February 22, 2024
Update
Email Notifications Page Enhancements
type: Update
release_note_text:
The appearance and usability of the email notification settings have been improved.
February 22, 2024
Update
Instant Exchange Triggers
type: Update
release_note_text:
Merchants can now set the instant exchange capture triggers per policy rule.
February 22, 2024
Bug Fix
Portal Bug Fixes
February 15, 2024
Update
Spanish Dashboard
type: Update
release_note_text:
Merchants can now use key return processing pages of the ReturnGO dashboard in Spanish.
February 15, 2024
Feature
Portal Checkout (Beta)
type: Feature
release_note_text:
Let customers pay their RMA balance through the return portal instead of through a separate invoice.
February 15, 2024
Update
Refund to Bank Account Enhancements
type: Update
release_note_text:
The refund to bank account option now enables merchants to customize the fields required from customers.
February 15, 2024
Bug Fix
Various Bug Fixes
February 4, 2024
Feature
Select Dashboard Language
type: Feature
release_note_text:
Users can now select the default language of the ReturnGO dashboard.
February 4, 2024
Feature
Exchange Price Differences by Catalog Price at Purchase
type: Feature
release_note_text:
Merchants can now set exchange price differences to be calculated based on the catalog price at the time of purchase.
February 4, 2024
Feature
DHL Integration Enhancements
type: Feature
release_note_text:
Commercial invoices generated through the DHL Express integration now include air waybills (AWB) for faster customs clearance.
February 4, 2024
Feature
Shopify Returns (Beta)
type: Feature
release_note_text:
ReturnGO has integrated with Shopify’s new returns API to create native Shopify returns for orders and update the Shopify return and order in real-time. This will become mandatory in the future, with all returns processed through Shopify.
February 4, 2024
Feature
Integration With Vesyl (Beta)
type: Feature
release_note_text:
The integration with Vesyl is now available in beta, enabling merchants to connect to various shipping carriers for return shipments and return labels.
February 4, 2024
Update
Mandatory Instant Exchanges
type: Update
release_note_text:
Merchants can now require all exchanges to be instant exchanges.
February 4, 2024
Bug Fix
Manually-Approved Policy Rules
type: Bug Fix
release_note_text:
No Shipment Required return methods can now be combined with manual approval in policy rules.
February 4, 2024
Bug Fix
UI Enhancements
type: Bug Fix
release_note_text:
Several small UI enhancements have been made to the ReturnGO dashboard.
January 22, 2024
Feature
Switch to Exchange
type: Feature
release_note_text:
Switch to Exchange is now available in beta, enabling merchants to reduce refunds and retain revenue by incentivizing customers who request a refund to exchange their product instead with an added bonus.
January 22, 2024
Feature
FedEx Integration
type: Feature
release_note_text:
ReturnGO is now FedEx-certified and the integration with FedEx is now available in beta, enabling merchants to ship returns and generate return labels through FedEx.
January 22, 2024
Update
Return Policy Page UI Enhancements
type: Update
release_note_text:
The return policy settings page of the dashboard has been enhanced for better performance and usability.
January 22, 2024
Bug Fix
Integrations Enhancements
type: Bug Fix
release_note_text:
Various integrations have been improved for better performance.