Release Notes
April 10, 2025
Bug Fix
ZigZag Integration Customer Names
April 10, 2025
Bug Fix
Brightpearl Integration Refund Currency
type: Bug Fix
release_note_text:
ReturnGO now sends Brightpearl the store currency paid price field for refunds, ensuring more accurate currency conversion.
April 10, 2025
Bug Fix
Multiple Brightpearl Connections
type: Bug Fix
release_note_text:
Merchants can now add multiple integration connections to Brightpearl.
April 10, 2025
Bug Fix
Customer Address Caching
type: Bug Fix
release_note_text:
ReturnGO now retrieves updated customer addresses in real-time, ensuring accurate address data for policy rule enforcement.
April 10, 2025
Bug Fix
Shop Now Positioning
type: Bug Fix
release_note_text:
The Shop Now credit widget now displays correctly for stores using right-to-left languages.
March 30, 2025
Feature
$1 Instant Exchange Hold (Beta)
type: Feature
release_note_text:
Merchants can now place a $1 temporary hold on the customer’s card to verify their payment method during instant exchanges, instead of holding the full exchange amount.
March 30, 2025
Feature
Shop Now for BigCommerce
type: Feature
release_note_text:
BigCommerce merchants can now enable customers to use their return value as credits to instantly shop for new items during the exchange process, directly on the online store.
March 30, 2025
Update
Validate All Improvements
type: Update
release_note_text:
The “Validate All” button on the RMA page now validates all items in the RMA as returned and restockable, regardless of any previous validations done individually.
March 30, 2025
Update
Bergen Logistics Integration Improvements
type: Update
release_note_text:
ReturnGO now sends Bergen Logistics the return reason for each item.
March 30, 2025
Update
Packing Slip Settings
type: Update
release_note_text:
Merchants can now hide the ship-to address on packing slips.
March 30, 2025
Update
Portal Calculation Display
type: Update
release_note_text:
The total calculation display in the portal has been improved by removing minus signs and separating “Refund Amount” and “Payment Amount” into distinct sections.
March 30, 2025
Update
Ship by ReturnGO USPS Improvements
type: Update
release_note_text:
The USPS label generation process has been improved in Ship by ReturnGO.
March 30, 2025
Update
Peoplevox Integration Improvements
type: Update
release_note_text:
The Peoplevox integration has been improved to support sending additional data from ReturnGO.
March 30, 2025
Bug Fix
Zero-Value Item Handling
type: Bug Fix
release_note_text:
The handling of zero-value items during the return submission process has been improved.
March 30, 2025
Bug Fix
Product Exchange
type: Bug Fix
release_note_text:
The handling of product exchanges involving custom items has been improved.
March 30, 2025
Bug Fix
Create RMA
type: Bug Fix
release_note_text:
Manually creating RMAs by policy now works without optional item validation.
March 30, 2025
Bug Fix
Bergen Logistics Integration
type: Bug Fix
release_note_text:
Data synchronization and accuracy for the Bergen Logistics integration has been improved.
March 24, 2025
Update
Brightpearl Integration Improvements
type: Update
release_note_text:
The automation for detecting and assigning tax codes has been improved for the Brightpearl integration.
March 17, 2025
Feature
Return Guard
type: Feature
release_note_text:
ReturnGO now offers a free plan, enabling you to offer shoppers the option of return coverage when placing an order and offering free return labels.
March 17, 2025
Update
Tax Calculations
type: Update
release_note_text:
Taxes are now excluded from initial refund calculations and added only after all deductions are complete, improving accuracy in automated processes.