type: Feature

release_note_text:

Returns Management now includes a dedicated modal that lets merchants create and edit exchange location rules with region/zone selection, validation, and a fallback “Rest of World” option.

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type: Feature

release_note_text:

Returns Management now includes a dedicated modal that lets merchants create and edit exchange location rules with region/zone selection, validation, and a fallback “Rest of World” option.

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type: Feature

release_note_text:

Exchange fulfillment now supports configurable warehouse location rules by country in Returns Management, replacing the legacy single-country filter with no action required for upgraded merchants.

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type: Feature

release_note_text:

Merchants can now filter RMAs in the dashboard by payment status (Paid, Unpaid, or Expiring) based on invoice records, portal payment transaction records, and portal payment expiration.

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type: Update

release_note_text:

Exports from the Returns Management list now support the Refund/Payment status filter so only the filtered RMAs are included in exported files.

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type: Feature

release_note_text:

Merchants can now apply configurable address normalization across shipping integrations to standardize field formats and contact details and reduce shipping label creation errors.

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type: Update

release_note_text:

The ReturnGO GetReturnShippingOptions API request now supports a CartItemId field to enable item-level shipping option calculations and more accurate shipping recommendations for integrations.

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type: Update

release_note_text:

The GetReturnShippingOptions endpoint in the ReturnGO API now supports a CartItemId field, enabling item-level shipping option calculations and more accurate shipping recommendations for integrations.

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type: Update

release_note_text:

The DPD integration now supports QR codes for drop-off return shipments, allowing customers to use a digital barcode at DPD locations instead of printing a label.

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type: Update

release_note_text:

The Validated dropdown in the Returns Management dashboard now includes a Partially Validated option to filter RMAs where some items are validated (including negative validations) while others remain unvalidated.

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type: Update

release_note_text:

When the “Add shipping cost” setting is enabled, the Edge portal now shows a dedicated Shipment Refund line with an icon and label in the return summary for a clearer refund breakdown.

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type: Feature

release_note_text:

The DPD integration now supports digital barcodes (QR codes) for drop-off return shipments, allowing customers to use a QR code instead of a printed label when dropping off RMAs at DPD locations.

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type: Update

release_note_text:

The Returns Management page now includes a Partially validated option in the Validated dropdown to filter RMAs that contain a mix of validated and unvalidated items, including negative validations.

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type: Update

release_note_text:

When the “Add shipping cost” setting is enabled in the Edge portal, customers now see a dedicated Shipment Refund line with an icon and label in the return summary for a clearer refund breakdown.

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type: Feature

release_note_text:

The Cin7 integration now supports syncing RMAs with mixed item resolutions in a single order, including refunds and exchanges.

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type: Update

release_note_text:

The portal now validates Australian Ship by ReturnGO return addresses by replacing the City field with an Australia Post–verified Suburb dropdown and prompting customers to select a valid suburb when a mismatch is detected during rate retrieval.

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type: Feature

release_note_text:

Merchants using Ship by ReturnGO for Australia Post labels can now require customers in the portal to select a verified suburb from a dropdown to ensure Australian return addresses match Australia Post suburb, state, and postcode data and prevent label failures.

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type: Feature

release_note_text:

When merchants generate Royal Mail labels via Ship by ReturnGO, ReturnGO now automatically creates a matching shipping location for the label origin address when needed to prevent shipping location errors and reduce manual setup.

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type: Feature

release_note_text:

When generating Royal Mail labels via the Intersoft integration, ReturnGO now automatically creates the required shipping location if none matches the label’s origin address and then retries the request to prevent shipping location errors and reduce manual setup for merchants.

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type: Feature

release_note_text:

When an exchange item’s price falls outside the configured price range, ReturnGO now calculates the price difference using the original item’s actual price to ensure more accurate charges or credits.

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