See Why Merchants are Moving From ReturnLogic to ReturnGO

Discover how ReturnGO compares to ReturnLogic and why more and more merchants are choosing ReturnGO as the go-to solution for streamlining their post-purchase process.

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Better Exchanges to Drive Revenue

ReturnGO offers in-portal instant exchanges, including exchange bonuses, helping you retain as well as actively drive more revenue.

With secure payment options, just like ReturnLogic but better, ReturnGO sets the stage for a revenue-driving post-purchase experience like never before.

More Flexibility

Stop settling for solutions that try to fit your exceptional business into a generic box. ReturnGO meets you where you are, now and in the future.

Seamlessly handle any return situation with unlimited customizable flows. From Buy X Get Y promos to gift returns and other edge cases, our powerful platform helps you make sure no customer request goes unanswered.

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A Better Post-Purchase Solution

Why juggle multiple platforms when you can have it all in one place? ReturnGO seamlessly integrates order tracking and returns management into a single, powerful solution.

Keep your customers informed at every stage of the shipping process with automated email and SMS notifications, giving your customers peace of mind throughout their post-purchase journey.

Easier Integration With Your Stack

ReturnGO seamlessly integrates into your current eCommerce platform, carriers, helpdesks, and more, so you can keep using your existing eCommerce stack while streamlining your post-purchase process.

Say goodbye to compatibility concerns – seamlessly integrate ReturnGO into your eCommerce ecosystem.

Tracking & Notifications

See Why Brands Choose ReturnGO Over ReturnLogic

Features

Return Policy

Limited return policy customization with return windows, fees, processing events, and more.

Unlimited policy rules including return windows, eligibility conditions, fees, automation flows, and more.

Refunds

Offer refunds back to the original payment method or to a gift card.

Offer refunds back to the original payment method, gift cards, store credit, refund to bank account, or Rise.ai credits.

Order Tracking Portal & Notifications

N/A

Embedded order tracking portal, offered as an add-on, with customizable real-time notifications via email and SMS.

Buy X, Get Y (BxGy)

N/A

Full support for returns and exchanges of products purchased with a Buy X, Get Y (BxGy) discount, including calculating the compensation for breaking the deal.

Fees

Charge shipping, restocking, and handling fees.

Charge shipping, restocking, return, and cancelation fees by fixed amount or by percentage of paid price or catalog price.

Insights

Basic insights on returns, products, and customers, with advanced analytics available only on higher plans.

Actionable data-driven insights powered by AI and ML about returns, orders, products, and customers, available on all ReturnGO plans.

Shipping Integrations

Easypost, Shippo

Easypost, Canada Post, DHL, FedEx, UPS, USPS, Australia Post, NZ Post (eShip), Sendcloud, StarShipit, Shipmondo, ShippyPro, Shippo, ShipStation, Cargo, Salasa, Parcelninja, Webshipper, Seko, Royal Mail, Happy Returns

Multiple Stores

N/A

Manage returns for multiple stores in one place.

International Returns

Limited support for international returns, with no international labels, only customer-provided international returns.

Full support for international returns, offering a localized experience through a return portal and admin dashboard in any language and any currency, as well as many global integrations and partnerships.

RMA Imports

N/A

Import your RMAs from any previous returns platform to continue managing your returns seamlessly.

Plan Types

Plans are available only on an annual basis.

Choose from a range of monthly and annual plans.

Omnichannel Returns

Only compatible with Shopify and BigCommerce, with no support for other platforms.

Support for multiple platforms and sales channels, providing a full omnichannel sales and returns experience.

Leading the returns management category worldwide

Based on 275+ 5-star reviews in G2 and Shopify combined.

ReturnGo offers a brilliant way to prompt customers to consider alternatives, and increase LTV and customer satisfaction

Elastic Path

Hands down the best return application on Shopify. Nothing comes close.

Travelpro

Excellent app to organise all your returns and exchanges. Makes the process easy for the customer as well as for the store managers.

Dog Nation

If you're looking to automate the returns process, this is the right choice.

PawPail

We came with pretty complicated requests, and they successfully helped us achieve the results we need for our brand.

Lady Pipa

ReturnGO has made the returns process much easier with visibility on why things are being returned. Moved over from a different app and couldn't be happier!

KX Pilates