See Why Merchants are Moving From ReturnLogic to ReturnGO
Discover how ReturnGO compares to ReturnLogic and why more and more merchants are choosing ReturnGO as the go-to solution for streamlining their post-purchase process.
Better Exchanges to Drive Revenue
ReturnGO offers in-portal instant exchanges, including exchange bonuses, helping you retain as well as actively drive more revenue.
With secure payment options, just like ReturnLogic but better, ReturnGO sets the stage for a revenue-driving post-purchase experience like never before.
More Flexibility
Stop settling for solutions that try to fit your exceptional business into a generic box. ReturnGO meets you where you are, now and in the future.
Seamlessly handle any return situation with unlimited customizable flows. From Buy X Get Y promos to gift returns and other edge cases, our powerful platform helps you make sure no customer request goes unanswered.
A Better Post-Purchase Solution
Why juggle multiple platforms when you can have it all in one place? ReturnGO seamlessly integrates order tracking and returns management into a single, powerful solution.
Keep your customers informed at every stage of the shipping process with automated email and SMS notifications, giving your customers peace of mind throughout their post-purchase journey.
Easier Integration With Your Stack
ReturnGO seamlessly integrates into your current eCommerce platform, carriers, helpdesks, and more, so you can keep using your existing eCommerce stack while streamlining your post-purchase process.
Say goodbye to compatibility concerns – seamlessly integrate ReturnGO into your eCommerce ecosystem.
See Why Brands Choose ReturnGO Over ReturnLogic
Features
Return Policy
Limited return policy customization.
Unlimited policy rules including return windows, eligibility conditions, fees, automation flows, and more.
Gift Returns
Refunds go to the person who paid for the order.
Gift recipients can get a refund or credit without the gift giver knowing.
Order Tracking Portal & Notifications
N/A
Embedded order tracking portal, offered as an add-on, with customizable real-time notifications via email and SMS.
Buy X, Get Y (BxGy)
N/A
Full support for returns and exchanges of products purchased with a Buy X, Get Y (BxGy) discount, including calculating the compensation for breaking the deal.
Fees
N/A
Charge shipping, restocking, return, and cancelation fees by fixed amount or by percentage of paid price or catalog price.
Custom Portal URL
N/A
Portal can be placed on any page, and it can have a custom portal URL.
Shipping Integrations
Easypost, Shippo, Retail Reworks
Easypost, Canada Post, DHL, FedEx, UPS, USPS, Australia Post, NZ Post (eShip), Sendcloud, StarShipit, Shipmondo, ShippyPro, Shippo, ShipStation, Cargo, Salasa, Parcelninja, Webshipper, Seko, Royal Mail, Happy Returns, and more.
Multiple Stores
N/A
Manage returns for multiple stores in one place.
International Returns
Limited support for international returns, with no international labels, only customer-provided international returns.
Full support for international returns, offering a localized experience through a return portal and admin dashboard in any language and any currency, as well as many global integrations and partnerships.
RMA Imports
N/A
Import your RMAs from any previous returns platform to continue managing your returns seamlessly.
Plan Types
Plans are available only on an annual basis.
Choose from a range of monthly and annual plans.
Omnichannel Returns
Only compatible with Shopify and BigCommerce, with no support for other platforms.
Support for multiple platforms and sales channels, providing a full omnichannel sales and returns experience.
Leading the returns management category worldwide
Based on 275+ 5-star reviews in G2 and Shopify combined.