What’s New
The Ultimate Portal
We’ve been working with our UX/UI experts to transform our self-service portal into the ultimate experience for your shoppers, for any use case. We've figured out how to make even the most complex cases simple, clear, and beautiful.
- Even the most complex cases are clear
- Perfect blend of design and innovation
- Your shoppers will love it
Any Platform, Any eCommerce Stack
We’ve developed a modular solution that lets any system seamlessly integrate with ReturnGO. No matter which eCommerce platform, ERP system, carrier, software, or logistics provider you use, ReturnGO offers seamless plug-and-play integration.
We’re already delivering scalable solutions for brands using Shopify, Magento, BigCommerce, Salesforce Commerce Cloud, and even fully custom platforms. Whatever channel you’re using, whether it’s Shopify Shop, TikTok, or anything else – we’ve got you covered.
Upsell-Driven Exchange Experience
We see exchanges as more than just a feature – for us, they’re a key technology. Our focus is on making exchanges as smooth and enjoyable as shopping, with the added benefit of driving upsells.
- Boost upsell opportunities
- Turn refunds into exchanges
- Smart and flexible to fit your needs
Ship by ReturnGO
In addition to enabling you to use your own carrier contracts, ReturnGO works behind the scenes with the world’s leading shipping services to bring you a native ReturnGO multi-label solution, with better shipping rates worldwide.
- Streamline international returns
- Enjoy the best shipping rates
- Save money on every label
Smart Return Coverage
We now offer a smart return coverage model for your business – introducing ReturnGO’s Return Guard. With this model, shoppers can get free returns only if they add a small Return Guard fee to their order. This approach reduces your return rates while granting you full access to our software at no additional cost.
- Reduce return rates
- Get full access to ReturnGO software
- Provide peace of mind for your shoppers
Complete Post-Purchase Solution
ReturnGO delivers an end-to-end post-purchase platform that streamlines every step of the customer journey.
From multi-carrier forward shipping and branded tracking, to a premium returns and exchange experience, to hassle-free warranties, our end-to-end solution helps you build brand loyalty and maximize revenue.
In-Store Returns
Leading brands such as Oak + Fort already rely on our combined returns and exchange solution for processing returns both in-store and online, all in one system. Through ReturnGO, store employees at an unlimited number of branches of physical store locations can manage returns and exchanges using iPads or other devices.
- Complete omnichannel solution
- Store employees can easily handle returns
- Manage returns at an unlimited number of store locations
Enterprise-Grade RMS
We’ve rebuilt our return management system dashboard to enable the creation, processing, and cancelation of RMAs, with support for multiple use cases behind the scenes. This positions us as the most flexible backend RMA management solution in the industry.
Experience the power of automation with ReturnGO. Streamline returns at scale with our enterprise-grade solution, reducing customer service calls and increasing efficiency.
Customer Scoring
All your shoppers are valuable, but some stand out more than others. ReturnGO’s customer scoring technology enables you to deliver a tailored post-purchase experience for your customers.
- Reduce fraud and abuse
- Incentivize your best shoppers to boost profits
- Manage returns smarter and more effectively
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Frequently Asked Questions