Release Notes
March 10, 2022
Update
Date Filter
type: Update
release_note_text:
Merchants can now filter transactions by date or range of dates via the analytics transactions page.
March 10, 2022
Update
Refund To Bank Account
type: Update
release_note_text:
Customers will be required to provide their first and last name in order to receive a refund to their bank accounts.
February 28, 2022
Feature
Restocking fee in Exchange
type: Feature
release_note_text:
Merchants can set a restocking fee for Exchanges in the policy rules.
February 28, 2022
Feature
Return Label Fee
type: Feature
release_note_text:
Merchants can set a return label fee for both Refunds and Exchanges in the policy rules.
February 28, 2022
Feature
EasyPost Integration
type: Feature
release_note_text:
Merchants can create return labels and track them by connecting to their EasyPost account.
February 15, 2022
Feature
Australia Post
type: Feature
release_note_text:
Australia Post integration is now available to all merchants.
February 15, 2022
Feature
Subscription Plans
type: Feature
release_note_text:
We have introduced new subscription plans, which offer merchants more flexibility and features. Existing merchants can choose to upgrade to a new plan or keep their current plan.
February 7, 2022
Update
Emails Text Placeholder
type: Update
release_note_text:
Merchants can include custom text in emails after the email greeting.
February 7, 2022
Update
Shipment Received Status Change
type: Update
release_note_text:
When the shipping label’s status is updated to “Delivered”, the RMA status automatically updates to “Shipment Received”. An internal note added now states that the RMA status changed by an automated process.
February 7, 2022
Feature
Free Shipping for New Items
type: Feature
release_note_text:
Merchants can now set Free Shipping as the shipping method for Variant Exchange.
February 7, 2022
Feature
Refund by New Gift Cards
February 1, 2022
Bug Fix
Shipments
type: Bug Fix
release_note_text:
Update dates for Shippo shipments will now be displayed on the Shipments page.
February 1, 2022
Bug Fix
Tracking Emails
type: Bug Fix
release_note_text:
The “In-transit” and “shipment received” e-mail notifications now include tracking links.
February 1, 2022
Update
Asynchronous Report Generation
type: Update
release_note_text:
When generating a report that includes a lot of data, merchants may navigate away from the page while the report is generated in the background. Upon completion, the report will be available for download.
February 1, 2022
Feature
Pre-paid Label Auto-Selection
type: Feature
release_note_text:
The cheapest carrier and/or service level can be automatically chosen for pre-paid labels based on the rates of the items being returned in the RMA. (Currently available for Shippo integrations.)
February 1, 2022
Feature
Eligibility by Order Tags
type: Feature
release_note_text:
Merchants can now control which orders can be returned based on the tags applied to the order, not just product tags.
February 1, 2022
Feature
RMA Internal Notes
type: Feature
release_note_text:
When adding notes and/or attachments to RMA status update emails, they will appear in the RMA’s notes.
January 25, 2022
Bug Fix
Pre-paid Labels
January 25, 2022
Bug Fix
Taxes Calculator
type: Bug Fix
release_note_text:
Non-refundable items taxes will now be calculated correctly.
January 25, 2022
Feature
Packing Slip
type: Feature
release_note_text:
Merchants can now ask customers to print a packing slip that will detail all the items they are supposed to return, whether for refund or exchange and add it to the shipped package.