Release Notes

November 22, 2023

Update

Packing & Address Slips Configuration

type: Update

release_note_text:

The barcodes on packing slips and address slips generated by ReturnGO can now be configured separately.

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November 22, 2023

Update

New RMAs for Orders with Canceled RMAs

type: Update

release_note_text:

Customers can now create new RMAs for orders with previously canceled RMAs, even when the portal is set to prevent multiple RMAs per order.

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November 22, 2023

Update

Delete System Default Languages

type: Update

release_note_text:

Merchants can now delete system default languages that are irrelevant to their store to prevent warning messages about missing translations for unused languages.

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November 22, 2023

Bug Fix

ReBound Returns Integration Enhancements

type: Bug Fix

release_note_text:

ReturnGO now also sends the EAN, HS Code, and country of origin to ReBound Returns in order to accurately create international shipments.

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November 7, 2023

Feature

Bergen Logistics Integration

type: Feature

release_note_text:

The Bergen Logistics integration is now available to all merchants.

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November 7, 2023

Feature

Draft Order Emails Customization

type: Feature

release_note_text:

Merchants can now edit the text in ReturnGO for emails that are sent by Shopify to customers for draft orders and draft order invoices.

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November 7, 2023

Feature

Packing & Address Slip Barcodes

type: Feature

release_note_text:

Packing slips and address slips generated by ReturnGO can now be configured to contain the Order ID, ReturnGO RMA ID, or Warehouse RMA ID.

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November 7, 2023

Feature

Top Bar Update

type: Feature

release_note_text:

The selected store location (when applicable) has been added to the top bar of the RMS dashboard, and a button has been added to easily copy the store name.

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November 7, 2023

Feature

Physical Store Staff Permissions

type: Feature

release_note_text:

Physical Store Staff users no longer have access to the Restock and Refund functions.

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November 7, 2023

Feature

Internal Notes for Integration Actions

type: Feature

release_note_text:

RMAs created on integrated platforms are now logged in the internal notes of the RMA card, indicating what object was created or updated, and on what platform.

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November 7, 2023

Update

Connection Name Customization

type: Update

release_note_text:

The merchant can now edit integration connection names that appear throughout ReturnGO where the integration is mentioned.

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November 7, 2023

Bug Fix

Integration Enhancements

type: Bug Fix

release_note_text:

The Brightpearl and Correos integrations have been enhanced to be more accurate and reliable.

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November 7, 2023

Bug Fix

Gift Returns Preview Image

type: Bug Fix

release_note_text:

The preview image for gift returns on the portal content settings page now correctly displays the gift return portal text.

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November 7, 2023

Bug Fix

Shipping Integrations Unit Weight

type: Bug Fix

release_note_text:

The shipping integrations have been fixed to prevent incorrect errors from being generated due to parcel weight.

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October 25, 2023

Feature

Correos Integration

type: Feature

release_note_text:

The integration with Correos is now available to all merchants, enabling you to offer return labels, barcode label-less drop-offs, and return tracking updates.

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October 25, 2023

Update

Instant Exchange Authorization Timeframe

type: Update

release_note_text:

The maximum authorization timeframe for the Instant Exchange feature has been extended, and merchants can now configure the timeframe in their store settings.

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October 25, 2023

Update

Delivery Date Fallback

type: Update

release_note_text:

Delivery dates can now be used as tracking fallbacks.

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October 25, 2023

Update

Shipping Cost Refunds

type: Update

release_note_text:

Merchants can now use store credit to refund the original shipping costs along with the refund amount.

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October 25, 2023

Update

Removed Items

type: Update

release_note_text:

The portal now hides items that have been removed from the order and states how many items were removed.

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October 15, 2023

Feature

Reserve Items

type: Feature

release_note_text:

The Reserve Items feature is now available to all merchants, enabling you to prevent out-of-stock items during the exchange process.

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