Release Notes
November 22, 2023
Update
Packing & Address Slips Configuration
type: Update
release_note_text:
The barcodes on packing slips and address slips generated by ReturnGO can now be configured separately.
November 22, 2023
Update
New RMAs for Orders with Canceled RMAs
type: Update
release_note_text:
Customers can now create new RMAs for orders with previously canceled RMAs, even when the portal is set to prevent multiple RMAs per order.
November 22, 2023
Update
Delete System Default Languages
type: Update
release_note_text:
Merchants can now delete system default languages that are irrelevant to their store to prevent warning messages about missing translations for unused languages.
November 22, 2023
Bug Fix
ReBound Returns Integration Enhancements
type: Bug Fix
release_note_text:
ReturnGO now also sends the EAN, HS Code, and country of origin to ReBound Returns in order to accurately create international shipments.
November 7, 2023
Feature
Bergen Logistics Integration
type: Feature
release_note_text:
The Bergen Logistics integration is now available to all merchants.
November 7, 2023
Feature
Draft Order Emails Customization
type: Feature
release_note_text:
Merchants can now edit the text in ReturnGO for emails that are sent by Shopify to customers for draft orders and draft order invoices.
November 7, 2023
Feature
Packing & Address Slip Barcodes
type: Feature
release_note_text:
Packing slips and address slips generated by ReturnGO can now be configured to contain the Order ID, ReturnGO RMA ID, or Warehouse RMA ID.
November 7, 2023
Feature
Top Bar Update
type: Feature
release_note_text:
The selected store location (when applicable) has been added to the top bar of the RMS dashboard, and a button has been added to easily copy the store name.
November 7, 2023
Feature
Physical Store Staff Permissions
type: Feature
release_note_text:
Physical Store Staff users no longer have access to the Restock and Refund functions.
November 7, 2023
Feature
Internal Notes for Integration Actions
type: Feature
release_note_text:
RMAs created on integrated platforms are now logged in the internal notes of the RMA card, indicating what object was created or updated, and on what platform.
November 7, 2023
Update
Connection Name Customization
type: Update
release_note_text:
The merchant can now edit integration connection names that appear throughout ReturnGO where the integration is mentioned.
November 7, 2023
Bug Fix
Integration Enhancements
type: Bug Fix
release_note_text:
The Brightpearl and Correos integrations have been enhanced to be more accurate and reliable.
November 7, 2023
Bug Fix
Gift Returns Preview Image
type: Bug Fix
release_note_text:
The preview image for gift returns on the portal content settings page now correctly displays the gift return portal text.
November 7, 2023
Bug Fix
Shipping Integrations Unit Weight
type: Bug Fix
release_note_text:
The shipping integrations have been fixed to prevent incorrect errors from being generated due to parcel weight.
October 25, 2023
Feature
Correos Integration
type: Feature
release_note_text:
The integration with Correos is now available to all merchants, enabling you to offer return labels, barcode label-less drop-offs, and return tracking updates.
October 25, 2023
Update
Instant Exchange Authorization Timeframe
type: Update
release_note_text:
The maximum authorization timeframe for the Instant Exchange feature has been extended, and merchants can now configure the timeframe in their store settings.
October 25, 2023
Update
Delivery Date Fallback
October 25, 2023
Update
Shipping Cost Refunds
type: Update
release_note_text:
Merchants can now use store credit to refund the original shipping costs along with the refund amount.
October 25, 2023
Update
Removed Items
type: Update
release_note_text:
The portal now hides items that have been removed from the order and states how many items were removed.
October 15, 2023
Feature
Reserve Items
type: Feature
release_note_text:
The Reserve Items feature is now available to all merchants, enabling you to prevent out-of-stock items during the exchange process.