type: Update

release_note_text:

The Portal Content page has been enhanced for better visual appearance and operational efficiency.

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type: Update

release_note_text:

The ReturnGO API has been enhanced to provide more flexibility when retrieving RMA details.

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type: Update

release_note_text:

ReturnGO now sends additional data to Klaviyo as part of the Klaviyo integration.

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type: Bug Fix

release_note_text:

The return reasons fields have been adjusted so they now appear on the ShipHero dashboard.

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type: Bug Fix

release_note_text:

A back button has been added to the product exchange flow to improve the user experience.

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type: Feature

release_note_text:

The RLM Apparel Software integration is now available to all merchants, enabling you to connect to your ERP account.

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type: Feature

release_note_text:

The Mintsoft integration is now available to all merchants, enabling you to connect to your warehouse management system account.

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type: Update

release_note_text:

Merchants using the Shippo integration can now provide QR codes for return shipping through supported carriers.

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type: Update

release_note_text:

The Return Methods and Portal Look & Feel pages have been enhanced for better visual appearance and operational efficiency.

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type: Update

release_note_text:

Merchants can now add VAT and EORI numbers, which will be added to commercial invoices for international returns, through the DHL Express integration.

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type: Update

release_note_text:

Improvements have been made to the speed of the RMA card and the performance of the return portal policy algorithm.

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type: Update

release_note_text:

Merchants can now generate forward (outbound) shipping labels through the Easypost integration, which can be used instead of return labels for carriers that don’t support returns natively.

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type: Update

release_note_text:

Merchants who embed a portal into a store page can now set that page’s URL as a custom portal URL, which will be used in notification emails instead of the default portal URL.

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type: Update

release_note_text:

Carrier names will now be displayed in the Shipments page for merchants with this feature.

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type: Feature

release_note_text:

Merchants can now track analytics related to orders and returns on the new order analytics page.

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type: Feature

release_note_text:

The integration with Rise.ai is now available to all merchants, enabling store credit to be offered as Rise.ai credits.

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type: Update

release_note_text:

Several new configurations for customization of order tracking have been added, including custom URLs for both return and order tracking portals, and automatic order tracking.

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type: Feature

release_note_text:

The order tracking feature includes an embedded order tracking portal and notifications that enable customers to track the status of their order shipments and view shipment history in real-time. Now available in beta.

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type: Feature

release_note_text:

The Mondial Relay shipping integration is now available to all merchants, enabling merchants to provide domestic return labels and return tracking updates in Europe.

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type: Feature

release_note_text:

Merchants can now offer customers the ability to browse through product collections on the return portal during product exchanges.

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