Release Notes
January 10, 2024
Bug Fix
Portal Loading Height
December 31, 2023
Feature
Exchange Price Source
type: Feature
release_note_text:
Merchants can now define how exchange price difference calculations will address changes to the new item’s price between the time of RMA creation and when the exchange draft order is created.
December 31, 2023
Update
App Permissions
type: Update
release_note_text:
Following changes to Shopify’s API requirements, merchants are required to approve app permissions by clicking the button in the top bar to keep everything running smoothly.
December 31, 2023
Update
Sendcloud Integration Enhancements
type: Update
release_note_text:
The Sendcloud integration has been improved to better support international shipments. (Beta)
December 31, 2023
Update
Happy Returns Return Method Enhancement
type: Update
release_note_text:
When the Happy Returns return method is selected on the portal, the return method description will now automatically expand so customers don’t miss any details.
December 31, 2023
Bug Fix
Reports Performance
December 31, 2023
Bug Fix
Enhanced German Language Support
type: Bug Fix
release_note_text:
Item options in the portal are now automatically capitalized to adhere to German grammar rules.
December 21, 2023
Feature
Auto Re-Approve
type: Feature
release_note_text:
ReturnGO now automatically retries RMA auto-approvals affected by temporary errors, such as those caused by external integrations. The system attempts up to three re-approvals, starting 30 minutes after the initial failure. If all attempts fail, the RMA is marked as “Requires Attention”.
December 21, 2023
Update
Store Settings UI Enhancements
type: Update
release_note_text:
The Store Settings page has been rearranged for easier navigation.
December 21, 2023
Update
Release Notes Page UI Enhancements
type: Update
release_note_text:
The release notes page has been redesigned for better performance and usability.
December 21, 2023
Update
Packing Slip Files
December 12, 2023
Update
Brightpearl Integration Enhancements
type: Update
release_note_text:
Merchants using the Brightpearl integration can now upload a JSON config file with custom fields which will be sent to Brightpearl when creating a return.
December 12, 2023
Update
Performance Enhancements
December 4, 2023
Update
Instant Exchange Payment Triggers
type: Update
release_note_text:
Merchants can now set the trigger for capturing or canceling authorization for exchange differences and fees in Instant Exchanges to be any step of the RMA process.
December 4, 2023
Update
Manage Returns Report
type: Update
release_note_text:
Additional fields have been added to the downloadable Manage Returns report, and performance enhancements have been made.
December 4, 2023
Update
Stripe Integration Enhancements
type: Update
release_note_text:
Merchants creating a new Stripe account via the ReturnGO dashboard will now encounter a popup guiding them to configure the account on Stripe before the integration is completed.
November 22, 2023
Feature
Brightpearl Integration
type: Feature
release_note_text:
The integration with Brightpearl is now available to all merchants, enabling you to sync returns information with your ERP account.
November 22, 2023
Feature
Order Tracking Portal & Notifications
type: Feature
release_note_text:
Order tracking portal & notifications are now available to all merchants. Contact us to learn more.
November 22, 2023
Feature
Packing Slips Add-On
November 22, 2023
Update
EasyPost Signature
type: Update
release_note_text:
Merchants can now require signature confirmation on EasyPost shipments to verify that the shipment was delivered to the correct address and received. Contact support to enable.