Don’t Redo Your Mistake: Make the Move to ReturnGO
Discover why more and more merchants are switching from Redo to ReturnGO as the go-to solution for streamlining their post-purchase process.
Feature
Advanced Customization
Shop Now Exchanges
Returns Management System
Any eCommerce Stack
Shopper Support
Multi-Language & Currency
Omnichannel Solution
Import Old RMAs
Today
ReturnGO’s Return Guard gives you a more flexible, customizable return coverage model that just works.
While Redo offers only a basic returns solution it’s had to adapt to fit Shopify’s regulations, ReturnGO is built from the ground up to align with all regulations.
Making the move from Redo? All your covered RMAs will still be covered! Enjoy a seamless transition for both your shoppers and your team.
Advanced Customization
With ReturnGO, you can fully customize the entire return experience, including coverage options. Whether it’s customizing the text you show shoppers or choosing the format of coverage options, ReturnGO gives you full control over how you present your return policy.
In contrast, Redo offers very limited customization, and does not allow you to adjust the coverage options or the text displayed to shoppers.
ReturnGO offers full customization of coverage options and formatting.
Redo does not allow customization of coverage options and formatting.
Shop Now Exchanges
ReturnGO offers the most advanced Shop Now exchange experience on the market, empowering brands to retain and grow revenue. Using ReturnGO’s Shop Now, shoppers can use their return value to shop for new items directly on your online store, creating an experience that’s just like shopping.
Redo lacks a robust exchange solution and does not offer a Shop Now experience.
ReturnGO offers a fully customizable Shop Now solution, with easy no-code setup and incentives.
Redo does not offer a full Shop Now exchange solution, offering only limited exchange options.
Advanced Returns Management System
ReturnGO’s returns management platform is one of the most advanced on the market. You’ll have full access to everything you need, from shipping labels to detailed returns management, all in one platform—at no additional cost.Â
In comparison, Redo’s returns management solution is far less advanced, offering fewer features and less flexibility, resulting in wasted time and a non-optimized returns process.
ReturnGO provides a comprehensive and fully customizable returns management solution.
Redo provides a basic and limited returns management solution.
Any eCommerce Stack
ReturnGO’s core strength is its ability to integrate seamlessly with any part of your eCommerce tech stack, providing a flexible solution that Redo simply can’t match.
ReturnGO is built to connect effortlessly with your existing systems, whether it’s your eCommerce platform, shipping provider, 3PL, logistics solution, ERP, helpdesk, and more.
Redo, on the other hand, offers only limited integrations with other systems and service providers, restricting your ability to seamlessly connect your entire eCommerce ecosystem.
ReturnGO integrates with any platform and eCommerce stack.
Redo supports only a limited eCommerce stack.
Shopper Support
While Redo offers built-in shopper support as part of their solution, ReturnGO takes a different approach. Since ReturnGO is an open platform, ReturnGO integrates with the best support solutions in the industry, such as Zendesk and Gorgias.
These seamless integrations enable deep integration, enabling you to provide a best-in-class support experience for shoppers.
ReturnGO enables seamless integration with top support providers.
Redo offers in-house shopper support.
Multi-Language & Currency
ReturnGO supports global returns, offering multi-language and multi-currency capabilities to ensure a seamless return experience for customers worldwide.
In contrast, Redo is limited to the US only, limiting your ability to cater to international customers and provide a fully localized experience.
ReturnGO offers multi-language and multi-currency support.
Redo is limited to the US only.
Omnichannel Solution
ReturnGO offers a complete omnichannel solution, supporting both online and in-store returns. This includes box-free drop-off returns through integrations like Happy Returns, and returns from any channel, providing a seamless experience.
Redo, on the other hand, doesn’t offer box-free returns or the same level of omnichannel flexibility, limiting the consistency of the return process across different touchpoints.
ReturnGO supports full omnichannel returns and box-free returns.
Redo offers limited omnichannel capabilities and no box-free returns.
Import Old RMAs
With ReturnGO, you can get up and running quickly, with same-day implementation and full onboarding support.
Unlike Redo, with ReturnGO you can import old RMAs, including covered returns, so your transition is smooth and you don’t lose valuable return data. You’ll also have access to ReturnGO’s full suite of features right away—no additional costs or delays.
In contrast, Redo does not offer the ability to import old RMAs, which can cause disruptions in your return management.
ReturnGO lets you import old RMAs for easy onboarding.
Redo does not support importing old RMAs.
See Why Brands Choose
ReturnGO Over Redo
Features
Shop Now
N/A
Full customizable Shop Now exchanges directly in your online store.
Coverage Customization
No customization of coverage options.
Full customization of coverage options, including text and format.
Importing RMAs
N/A
Easily import old RMAs, including previous covered returns.
Returns Management System
Basic returns management with limited flexibility.
Fully customizable and advanced returns management platform with everything you need, including shipping labels and returns handling.
N/A
Manage returns for multiple stores in one place.
US only.
US and worldwide.
Optional Coverage Model
Coverage model is required.
Coverage model is optional.Â
Multi-Language & Currency
N/A
Supports any language, any currency.
Box-Free Returns
N/A
Convenient box-free returns through integrations with services such as Happy Returns.
Only compatible with limited platforms and sales channels, and no support for custom platforms.
Support for multiple platforms and sales channels, providing a full omnichannel sales and returns experience.
benefit your business.