Episode 14

Exploring Supply Chain Trends

March 20, 2025

In this episode, we explore innovation, supply chain management, and the post-purchase experience with Nabil Malouli, Global Vice President of E-Commerce at DHL. Join us as we discuss how DHL navigates trends to provide cutting-edge solutions, the challenges of staying competitive in a crowded market, and the critical role of returns management in today's retail landscape. We also dive into the importance of sustainability and best practices for optimizing logistics and post-purchase processes.