Machine learningReturnGO gets smarter over time. Its predictions improve by analyzing the behaviors and retail habits of your customers. Our algorithms are continually improving with data gathering from review websites, industry trends, and user-generated content.
request by predicting customer behavior, to achieve the best
results for the customer and
100’s of parametersBehind the scenes, ReturnGO’s ReturnScore technology
considers hundreds of parameters before deciding the correct compensation to offer your customers.
Your return policy. Our technology.
Free returns policy
Despite the culture of free return policies becoming the expected for most customers, return rates are a huge drain on a company's profits. ReturnGO works alongside your usual return policy to offer your customers a better alternative as a default solution - ultimately saving you resources and costs on returns. If they're not interested, they can still request a refund and continue down the standard returns process.
Return abuse is difficult to detect and can lead to huge losses. Our unique ReturnScore technology makes it impossible for customers to take advantage of store credit return alternatives. We also ensure the customer has all the information they need to make an informed choice about their return and the alternatives. The result? Customers who order more, and return less.
Our technology will never interfere with your return policy. Instead, we work alongside the process to deter return requests through customized incentives, encouraging the customer to cancel the refund request. ReturnGO not only increases your bottom line, it reduces the cost of reverse logistics and restocking.