Move to ReturnGO
solution for streamlining their post-purchase process.
Feature
Shop Now Exchanges
Smart Refund Alternatives
Advanced Customization
Today
Let us show you why more brands are choosing a smarter returns solution with ReturnGO.
Shop Now Exchanges
ReturnGO offers the most advanced Shop Now exchange experience on the market, empowering brands to retain and grow revenue. Using ReturnGO’s Shop Now, shoppers can use their return value to shop for new items directly on your online store, creating an experience that’s just like shopping.
Unlike Loop’s limited setup and fixed design, ReturnGO offers a one-click, no-code integration and a dynamic, draggable widget.
ReturnGO supports fully customizable exchange bonuses and incentives, encouraging customers to exchange instead of refund.
ReturnGO’s Shop Now is fully customizable, has an easy no-code setup, and a dynamic, draggable widget.
Loop's Shop Now is less customizable, has a more complex setup, and a fixed widget design.
Smart Refund Alternatives
ReturnGO enables you to offer customizable incentives for different return methods, allowing you to align your refund options with your sustainability goals. For example, you can offer a lower amount of credits for keeping an item and more credits for donating it.
In contrast, Loop offers limited flexibility in configuring refunds or credits based on return methods and does not support setting different incentives for different return options.
ReturnGO offers a variety of smart refund alternatives based on advanced logic and return methods.
Loop offers limited refund alternatives with limited configuration based on return methods.
Any eCommerce Stack
ReturnGO’s core strength is its ability to integrate seamlessly with any part of your eCommerce tech stack, providing a flexible solution that Loop simply can’t match.
ReturnGO is built to connect effortlessly with your existing systems, whether it’s your eCommerce platform, shipping provider, 3PL, logistics solution, ERP, helpdesk, and more.
Loop, on the other hand, is designed exclusively for Shopify and offers only limited integrations with other systems and service providers.
ReturnGO integrates with any platform and eCommerce stack.
Loop is only compatible with Shopify and supports a limited eCommerce stack.
Advanced Customization
Stop settling for solutions that force your business into a one-size-fits-all box. ReturnGO adapts to your needs today and as you grow.
Unlike Loop, which offers limited customization, ReturnGO allows unlimited customizable return flows—whether it’s handling Buy X Get Y promos or addressing complex edge cases. ReturnGO gives you the flexibility to provide the best possible experience.
ReturnGO supports all return scenarios, regardless how complex.
Loop doesn’t support all complex return scenarios.
Omnichannel Solution
ReturnGO offers a complete omnichannel solution, enabling you to support both online and in-store returns. ReturnGO also integrates with Shop App by Shopify, social media, and other channels, providing a seamless return experience across all platforms.
Loop doesn’t offer the same level of omnichannel flexibility, limiting the consistency of the return process across different touchpoints.
ReturnGO supports full omnichannel returns for any channel.
Loop offers limited omnichannel capabilities.
At ReturnGO, we believe in clear, straightforward plans that adapt to your business needs.
Loop’s contracts can be difficult to navigate, and many customers find themselves locked into agreements costing more than expected due to a lack of transparency.
ReturnGO’s pricing is upfront and transparent. Our goal is to provide you with great service and a solution that fits your needs, without any hidden costs or restrictive contracts.
ReturnGO offers transparent, flexible plans with no hidden fees and excellent service.
Loop’s pricing is unclear, with rigid plans and hidden fees that can lead to unexpected costs.
ReturnGO Over Loop
Features
Refunds only to the original payment method or a gift card.
Offer refunds back to the original payment method, gift cards, store credit, refund to bank account, or Rise.ai credits.
Simple setup, flexible incentive settings, and full customization.
Basic support for Buy X, Get Y (BxGy) returns, with no ability to charge compensation for breaking the deal.
Full support for returns and exchanges of products purchased with a Buy X, Get Y (BxGy) discount, including calculating the compensation for breaking the deal.
Charge only 1 return fee by fixed amount or percentage of paid price.
Charge shipping, restocking, return, and cancelation fees by fixed amount or by percentage of paid price or catalog price.
Limit of 5 languages for the return portal, with refunds only in the store’s default currency, not the currency of the original order.
Full support for international returns, offering a localized experience through a return portal and admin dashboard in any language and any currency, as well as many global integrations and partnerships.
Import your RMAs from any previous returns platform to continue managing your returns seamlessly.
Annual plans only.
Choose from a range of monthly and annual plans.
Shopify focused.
Support for multiple platforms and sales channels, providing a full omnichannel sales and returns experience.
benefit your business.