Knowledge Hub

Read a range of tutorials for setting up Shopify return and exchange policies and optimizing the returns process. We have you covered whether you simply need to set up your portal or need advanced strategies for handling returns.

Customized
Return Policy

What you’ll learn

How to set up and implement your customized return policy.

4 Resources

Does Shopify deal with my returns?

How to deal with returns via email 

Returns vs Store Credit

Should I change a restocking fee?

 Returns & Exchanges Best Practice

Product Returns Metrics

Automated
Customer Returns

What you’ll learn

How to automate your customer return policy with a branded self-service return portal and turn refunds into exchanges or store credit.

4 Resources

How to automate returns

How to automate returns

How to automate returns

Shipping &
Tracking

What you’ll learn

How to easily generate return shipping labels, save time and automate the processing of returns through integrations with Shippo, Shipstation, UPS, FedEx and more.

4 Resources

What Is Shippo?

Shipping Automation

UPS vs. FedEx