Returns & Exchange Hub

We have a range of tutorials for setting up Shopify returns and exchanges policies, so whether you need the simplest setup or advanced strategies to deal with your customers, we have you covered.

Shopify
Returns & Exchanges

What you’ll learn

Setting up a return or exchange is an easy process at Shopify. Follow the instructions below to have your return or exchange set up in less than five minutes.

4 Resources

Does Shopify deal with my returns?

How to deal with returns via email 

Returns vs Store Credit

Should I change a restocking fee?

 Returns & Exchanges Best Practice

Product Returns Metrics

Automate
Customer Returns

What you’ll learn

Automate your customer return policy with a branded self-service return portal. Turn refunds into exchange or store credit.

4 Resources

How to automate returns

How to automate returns

How to automate returns

How to automate returns

How to automate returns

Shipping and returns

What you’ll learn

Generate automatic return shipping labels with just a few clicks. Save time and automate the processing of returns with integrations for Shippo, Shipstation, UPS, FedEx and more!

4 Resources

What Is Shippo?

Shipping Automation

UPS vs. FedEx