Why Merchants are Moving From Happy Returns Portal to ReturnGO
See why more and more merchants are choosing ReturnGO for returns management while continuing to use Happy Returns’ drop-off locations via a seamless integration.
Switch from the Happy Returns portal to ReturnGO by September and enjoy 25% off of Enterprise plans.
Better Exchanges to Drive Revenue
ReturnGO offers smart refund alternatives like in-portal instant exchanges, including exchange bonuses, helping you retain as well as actively drive more revenue.
With secure payment options, ReturnGO sets the stage for a post-purchase experience like never before.
More Flexibility
Stop settling for solutions that try to fit your exceptional business into a generic box. ReturnGO meets you where you are, now and in the future.
Seamlessly handle any return situation with unlimited customizable flows. From Buy X Get Y promos to gift returns and other edge cases, our powerful platform helps you make sure no customer request goes unanswered.
A Full Post-Purchase Solution
Why juggle multiple platforms when ReturnGO seamlessly combines order tracking and returns management into a single, powerful solution?
Keep your customers informed at every stage of the shipping process with branded and automated email and SMS notifications, giving your customers peace of mind throughout their post-purchase journey.
Keep Using Return Bars
Get the best of both worlds by seamlessly integrating ReturnGO with Happy Returns to offer your customers box-free, label-free return drop-offs at Happy Returns’ Return Bars, while using ReturnGO for advanced returns management.
Your return methods can also be tailored for each situation, for example offering Happy Returns drop-off returns in some cases and pre-paid shipping labels in others.
Why Switch to ReturnGO’s Portal
Features
Return Policy
1 policy rule with a return window and limited item eligibility.
Unlimited policy rules with full customization of return windows, eligibility, fees, automations, and more.
Fees
Fixed fees, on refunds only.
Dynamic support for 4 different types of fees, by fixed amount or percentage of paid/catalog price.
Automation
Automated refunds and exchanges can be triggered when the carrier scans the return package. Auto-approve can be triggered only upon RMA creation.
Automated refunds, exchanges, auto-approve, and auto-mark as done can be triggered by custom events such as RMA approved, in-transit, shipment received, item validated, and more.
Custom Portal URL
Basic return portal, with no option to customize the URL.
Both embedded and not-embedded return portals, with a custom URL, as well as multiple stores using the same URL.
Order Tracking Portal & Notifications
Non-embedded tracking portal, with no automated notifications.
Embedded order tracking portal, with customizable, automated notifications via email and SMS.
Buy X, Get Y (BxGy)
Support only for $0 returns and exchanges of products bought with a Buy X, Get Y discount.
Full support for returns and exchanges of products purchased with a Buy X, Get Y (BxGy) discount, including calculating the compensation for breaking the deal.
Insights
Limited return analytics.
Extensive, detailed data-driven insights powered by AI and ML about returns, orders, products, and customers.
Localization
Limit of 9 languages to choose from for the return portal.
Localized returns experience with a return portal in any language and currency, based on the customer’s location.
Leading the returns management category worldwide
Based on 275+ 5-star reviews in G2 and Shopify combined.