Send Real-Time Notifications
Keep customers updated throughout the entire returns process by sending notifications every step of the way.
Notify your customers of status changes for their return to keep them in the loop at all times.
Branded Notifications
Customize your notifications to fit your brand’s tone of voice, and integrate with marketing software to personalize your email and SMS notifications even further.
Proactive Updates
Constantly keep your customers updated on the status of their returns by sending automated return notifications for every status change.
Fewer Customer Support Queries
Automated return notifications help reduce customer support queries by providing customers with clear and timely information about their return status.
Increase Brand Awareness
Return tracking notifications help you stay in touch with your customers and keep your store top of mind.
When customers open an email, they can click through to your store website, leading to new revenue.
Consistent brand presence
Reinforced brand identity
Assurance of brand values
Build Customer Trust
Branded, automated notifications help create transparency and increase trust by actively communicating with customers and demonstrating your commitment to their experience.
By keeping customers informed throughout the process, you reinforce their confidence in your store, knowing that they can rely on you to keep them informed every step of the way.
Improve Customer Service
Sending automated notifications provides better customer service by providing timely updates and communicating proactively.
Keeping customers informed about their returns and providing clear information increases customer loyalty and minimizes the need for customers to contact your customer service team.