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Return Metrics Every Shopify Merchant Needs to Know
In order to reduce your return rate, you need to understand how return rates are...
Hidden Costs of Refunds for Your eCommerce Store and How to Reduce Them
Refunds may be costing your eCommerce store a lot more than you think. Understanding...
7 Mistakes Merchants Make When Fighting Chargebacks
Chargebacks are not new, but the rate at which consumers weaponize the concept is...
5 Strategies to Boost Your Online Post-Purchase Customer Experience
You may think that once a customer clicks “Submit Order” you’re done, right? You’ve got...
Return Policy Transparency is the Future of eCommerce
Letting customers know in advance how long they have to return an item is becoming a new...
How to Make Online Gift Exchanges Easy
Gifts often fail to live up to expectations, and gift recipients are left with an item...
Why You Should Use a 3PL for Reverse Logistics and Returns
Wouldn’t it be nice to be able to sell your products without having to spend your time...
The Impact of Returns on your Repeat Purchase Rate
Product returns have a direct impact on your repeat purchase rate. While it may seem...
How to Make Your Shopify Store More Profitable
An age-old question for eCommerce merchants is how to reduce expenses and increase...
We Just Raised $6.5 Million – Here’s What’s Next
We’re thrilled to share our big news - we just raised 6.5 million dollars! The seed...
5 Reasons Not to Manage Returns by Email
Returns can be a huge headache for Shopify merchants. Returns mean additional time and...
How to Prevent eCommerce Chargebacks
Shopify eCommerce merchants can prevent chargebacks by implementing a return policy to...