Returns management tips, best practices, and inspiration for reducing returns and increasing profit. Read about the latest return trends and how to create a seamless return experience for your customers.
From Orders to Returns: The Importance of Tracking
Track customers' orders and provide regular updates on their status from the moment the order is placed to its delivery, including any potential returns, to easily handle any issues that arise and keep your customers in the loop every step of the way. The Importance...
The Impact of Attachment Styles on eCommerce Returns
When customers shop online, they form attachments to the stores they buy from. These attachments are influenced by their attachment styles, which are patterns of behavior formed in childhood. By understanding the different attachment styles and how they can impact...
The ROI of Sustainable eCommerce Returns
Sustainable returns aren't just good for the environment - they're also good for your bottom line. By implementing a sustainable eCommerce returns process, you can save money and reduce waste while building customer loyalty and driving repeat business. The Connection...
How to Manage Shopify Returns and Exchanges Using Return Automation
When running a Shopify store, it's important to know how to manage returns and exchanges effectively. While there are various ways to manage Shopify returns and exchanges, the most efficient way is to use return automation. Return automation helps take the hassle out...
Retain Revenue With Easy eCommerce Exchanges
Easy exchanges are a win-win both for your store and for your customers - customers are left satisfied and you get to retain revenue. With ReturnGO, you can manage exchanges easily and more conveniently than ever before thanks to its unique exchange features...
15 Strategies to Prepare for Managing Black Friday Returns
As Black Friday approaches, it’s time to start preparing for the influx of returns. To ensure a smooth and efficient Black Friday returns process, plan out your return strategy in advance. Start thinking about how your eCommerce store will manage Black Friday returns...
Streamline Returns with Return Automation Rules
ReturnGO helps streamline your returns using return automation rules. Automating your returns workflow frees up your team to focus on other tasks and makes your return process more efficient. What Are Return Automation Rules? Return automation rules automate...
Track eCommerce Return Reasons to Improve the Customer Experience
Return reasons offer valuable insights into why customers return products. This information can help you to make adjustments to your products and return policy. By tracking the return reasons your customers provide when requesting a return, you can identify patterns...
How to Reduce Online Return Bracketing
Customers fill up online carts with items of multiple sizes and colors with the intention of trying them on at home and then returning what they don’t want. This increasingly common habit is called bracketing, and it can have a huge impact on your bottom line. ...
How to Customize Your Branded Return Portal
Customize your branded return portal to make it feel like a natural extension of the online shopping experience and build brand credibility. A well-designed return portal that blends in with the rest of the site provides a smoother and more streamlined return...
21 Effective Ways To Implement Personalization in eCommerce
Make your customers feel special by personalizing your eCommerce shopping experience and making your customers want to buy from you again and again. Why is it Important to Implement Personalization? Offering a personalized shopping experience is important because...
7 eCommerce Return KPIs You Should be Tracking
Understanding which eCommerce return key performance indicators (KPIs) to track helps you make data-driven decisions that will help your store’s performance. While there are a number of eCommerce return KPIs that are important to track, some of the most relevant ones...
The Importance of Eco-Friendly Packaging in eCommerce
As an eCommerce business, it’s important to consider the environment when making decisions about your packaging. Using eco-friendly packaging is a great way to reduce your impact on the environment. There are many ways to make packaging more sustainable, from...
How to Reduce Your eCommerce Split Shipments
Look at why split shipments happen and how to reduce them to cut down on costs, reduce waste, and improve the efficiency of your supply chain. There are a variety of reasons for split shipments, including having inventory stored in different places or not being able...
3 Ways to Prevent eCommerce Wardrobing Return Fraud
More and more customers are ordering items online, using or wearing them once or twice, and returning them - this is a type of return fraud called wardrobing. Wardrobing makes up nearly 70% of all fraudulent returns, which cost the retail industry a total of...