Returns management tips, best practices, and inspiration for reducing returns and increasing profit. Read about the latest return trends and how to create a seamless return experience for your customers.
Returns Management Lessons From the Kitchen
If you've ever spent time in the kitchen, you know that cooking requires precision, attention to detail, and a dash of creativity. But did you know that these same principles apply to managing returns for your eCommerce store? Just like a chef crafting a new...
8 Financial Tips to Consider When Starting a New Business
When you run a business, the success of your business will depend on your expertise with your product or service. Especially if you don’t have lots of experience managing business finances, it might be more of a challenge for you. Therefore, when thinking about...
From Orders to Returns: The Importance of Tracking
Track customers' orders and provide regular updates on their status from the moment the order is placed to its delivery, including any potential returns, to easily handle any issues that arise and keep your customers in the loop every step of the way. The Importance...
How to Write a Return Policy: The Ultimate Guide
Writing a clear return policy is important for setting expectations with customers about your store’s return process. Return policies help you give your customers all the information they need about the return process before they make a purchase, including how long...
How to Write Product Descriptions That Help Reduce Returns
Clear product descriptions can help reduce return rates by helping customers choose the right products. The more confident customers are in their decision to buy a product, the less likely they’ll be to return it later on. It’s worth taking the time to create clear,...
How to Reduce Holiday Return Costs for your eCommerce Store
It's that time of year again when eCommerce stores see a surge in sales and an influx of returns. While returns are inevitable during the holiday season, there are ways to reduce the cost of holiday returns for your store. Follow these tips to keep your return...
Keep Customers Updated With Return Notification Emails
Keep your customers updated on the status of their return requests with return notification emails. By making sure your customers are informed in real-time, you can create a smooth return experience and boost customer loyalty. What are Return Notification...
How to Use the Return Process to Improve Customer Loyalty
The return process can be a great opportunity to improve customer loyalty by delivering a positive customer experience. By making returns easy and convenient for customers, you can keep them coming back while boosting your bottom line. Customer Expectations in Returns...
Let Customers Keep Items With Returnless Refunds
With returnless refunds, you can let customers keep items they want to return instead of shipping them back. ReturnGO makes it easy to offer returnless refunds which can increase customer loyalty while reducing your shipping, handling, and restocking costs...
Sustainable eCommerce Strategies for the Holidays
The holiday season is a peak time for eCommerce stores, with many customers ordering gifts online. This results in large amounts of waste and carbon emissions. Implement these sustainable eCommerce practices to reduce the environmental impact of your store and make...
7 Tips to Prepare for Handling Christmas Holiday Returns
As the holiday season approaches, it’s important to prepare for handling the influx of holiday returns that come with it. In order to keep customers coming back, provide a simple and straightforward Christmas holiday return process. A positive return experience...
Define Your Return Policy With Return Eligibility Rules
Return eligibility rules enable you to tailor your return policy to your store's needs. Define your own combination of eligibility rules to determine when a return request is eligible. What are Return Eligibility Rules? Return eligibility rules are the sections...
Simplify the Return Process with eCommerce Return Methods
Streamline your returns process by defining your return methods such as shipping back, keeping, or donating the item. What Are Return Methods? Return methods instruct the customer on what to do with the products they’re returning or exchanging. You can define a...
How to Manage Black Friday Returns after Black Friday
Now that Black Friday and Cyber Monday are over, it's time to start thinking about how to manage your Black Friday returns. 1 in every 3 customers returns what they buy on Black Friday, with around 30 million unwanted products being sent back each year. For...
Boost the Return Experience With Easy Product Refunds
ReturnGO makes it easy for you to manage online refunds and returns, so you can create a positive post-purchase customer experience. What are Refunds? A refund is when your customers get their money back for returning an item. Refunds are the simplest and most...