Returns management tips, best practices, and inspiration for reducing returns and increasing profit. Read about the latest return trends and how to create a seamless return experience for your customers.
How to Increase Your Average Order Value Using Returns
Returns can be a valuable opportunity to increase your average order value and create a positive customer experience. By implementing a customer-centric approach to returns management and adopting strategies such as offering store credit and encouraging...
Returns Management Lessons From the Kitchen
If you've ever spent time in the kitchen, you know that cooking requires precision, attention to detail, and a dash of creativity. But did you know that these same principles apply to managing returns for your eCommerce store? Just like a chef crafting a new...
8 Financial Tips to Consider When Starting a New Business
When you run a business, the success of your business will depend on your expertise with your product or service. Especially if you don’t have lots of experience managing business finances, it might be more of a challenge for you. Therefore, when thinking about...
How to Use Game Theory to Improve eCommerce Returns
Have you ever considered how game theory could be applied to eCommerce returns management? When we think of game theory, we often imagine strategic decision-making in competitive settings, like in a game of chess or poker. Returns management presents a classic...
Simplify Returns with Pre-Paid Return Shipping Labels
Pre-paid return shipping labels help simplify your reverse logistics by making it easier for customers to ship back their returned items. ReturnGO enables you to provide a seamless, intuitive return process including convenient pre-paid return shipping labels....
Refundid & ReturnGO Integration: Instant Refunds Made Easy
ReturnGO is happy to announce a new integration with Refundid. With this new integration, your store can offer instant refunds for a hassle-free return experience. Refundid is an Australian-based instant refund solution, that enables your eCommerce store to offer...
How to Optimize Packaging for Returns & Exchanges
By optimizing your packaging for returns and exchanges, you can streamline the return process and improve the return experience. Consider factors such as packaging materials, size, and layout, and provide clear instructions on returns and exchanges. Optimizing...
The Ultimate Guide to Sustainable eCommerce Returns
Sustainable eCommerce returns can help reduce the environmental impact of returns. Take steps to make your returns more sustainable, appeal to eco-conscious customers, and build trust with your audience. Whether you're just starting to think about sustainability...
3 eCommerce Money Management Tips to Increase Your Profits
Follow these key eCommerce money management tips to improve your bottom line and increase your profits. Whether you're a seasoned eCommerce merchant or just starting out, these tips will provide valuable insights and help you grow your business. 3 Money Management...
Refund & Return Policy Laws: Is a Return Policy a Legal Agreement?
It’s important to make sure that your eCommerce store’s return policy complies with all relevant laws and regulations as it is a legal agreement. What is a Return Policy? A return policy outlines the specific requirements as to how, when, and under what conditions...
10 Post-Purchase Emails That Drive Customer Loyalty
Post-purchase emails are an effective way to keep customers engaged with your store beyond checkout, and are a valuable opportunity to nurture your relationships with customers and increase customer lifetime value. What are Post-Purchase Emails? Post-purchase...
Manage eCommerce Returns Efficiently with Integrations
Seamless returns integrations help you efficiently manage the entire returns process in one place by automating and streamlining your workflow. By integrating with services and tools such as shipping carriers and warehouse management systems, you can streamline your...
ReturnGO & Happy Returns Integration: Return Drop-Offs Made Easy
ReturnGO is happy to announce a new integration with Happy Returns, a PayPal company. With this new integration, your store can offer box-free, label-free return drop-offs at over 5,000 locations across the US including FedEx, Ulta Beauty, and Staples. How...
ReturnGO & Shipedge Integration: Warehouse Management Made Easy
ReturnGO is happy to announce a new integration with Shipedge. With this new integration, your store can track return shipments arriving at your warehouse and receive updates on return inspections and validations in real-time. How Does the Shipedge and ReturnGO...
Should Your eCommerce Store Offer Free Return Shipping?
When deciding whether to offer free return shipping, it’s important to consider the pros and cons, and consider factors such as the cost of providing free return shipping, the impact on the customer experience, and more. What’s the Difference Between Free Return...