Returns management tips, best practices, and inspiration for reducing returns and increasing profit. Read about the latest return trends and how to create a seamless return experience for your customers.
How to Manage Returns of Custom-Made Products
Managing returns of custom-made products presents a unique challenge that must be addressed differently from regular mass-produced products. Here are some things to keep in mind when handling returns of custom-made products on your eCommerce store. The Challenges of...
How to Increase Your Average Order Value Using Returns
Returns can be a valuable opportunity to increase your average order value and create a positive customer experience. By implementing a customer-centric approach to returns management and adopting strategies such as offering store credit and encouraging...
Returns Management Lessons From the Kitchen
If you've ever spent time in the kitchen, you know that cooking requires precision, attention to detail, and a dash of creativity. But did you know that these same principles apply to managing returns for your eCommerce store? Just like a chef crafting a new...
The Ultimate Guide to Reverse Logistics for eCommerce
Reverse logistics, the process of managing the flow of products from the customer back to your warehouse or store, is a key element of eCommerce management. While reverse logistics may not receive as much attention as forward logistics, it is just as important,...
How to Use Returns Data to Grow Your Online Store
Returns data is a valuable source of information that can help you analyze customer behavior, identify new sales opportunities, and make data-driven decisions. Start collecting and analyzing your returns data in order to grow your online store. The Importance of...
The First Recorded Return Request in History
Wherever there's trade, there will be return requests and complaints. But have you ever wondered how far back this goes? Let’s take a journey back in time to the first documented return request in history - around 3,000 years ago. The First-Ever Return Request: The...
9 Overlooked Returns Management Mistakes to Avoid
It’s easy to make mistakes when it comes to handling returns, from not having a clear return policy to not leveraging return data to seeing returns as negative. By understanding some of the most commonly overlooked mistakes in returns management, you can prevent...
Lessons from the Great Outdoors: Applying Camping Principles to eCommerce Returns
Embracing an outdoor mindset, such as that of a camper, can help you improve your store’s return management and boost the customer experience. Let’s explore how you can apply principles of camping to the eCommerce returns process, such as how to remain organized...
Enhance Your ReturnGO Subscription Plan With Add-Ons
With add-ons, you can enhance your ReturnGO subscription to fit your unique needs, resulting in a more personalized returns management solution. Here's what you need to know about add-ons if you're looking to take your returns management to the next level. What Are...
The Impact of Impulsivity on eCommerce Returns
Online shopping has made it easier than ever for customers to purchase products with just a few clicks. However, this ease of access has also led to increased levels of impulsivity, which can result in higher return rates. It's important to understand the impact of...
8 eCommerce Experts Share Returns Management Tips
In eCommerce, returns can make or break the customer experience, which is why effective returns management is important. Here are some brilliant insights from 8 leading eCommerce experts who share their tips for managing returns smoothly and efficiently. From...
What Rock Climbing Teaches Us About eCommerce Returns
As a climber, I thought it would be interesting to explore how climbing and eCommerce returns can be compared, and how some climbing principles can help improve returns management. Let’s take a look at how climbing and returns management both require careful planning,...
How to Reduce Return Rates With User-Generated Content
Picture this: While scrolling through Instagram, you notice one of your favorite influencers wearing a stunning outfit. "I want that!" you think. You click on the link in their bio, but you're not quite sold yet. Then you see the product reviews and customer...
27 Innovative Ways to Make Returns a Competitive Advantage
Returns are an inevitable part of any eCommerce business, but they don't have to be a headache. In fact, if handled correctly, returns can actually become a competitive advantage. Here’s an extensive list of innovative ways to make returns a competitive...
How to Track Business Expenses with an eCommerce Financial Dashboard
In today’s fast-paced world of eCommerce, efficiency is key to staying competitive. Take advantage of recent technological innovations to simplify things like managing eCommerce returns and tracking your finances. Just as ReturnGO’s returns management system helps you...