The internet has provided humanity with the world's largest shopping center. Within just a few clicks almost anything can be ordered to your doorstep. Retailers, competing over this online market space, are desperate to optimize user experience, providing customers...

As the world adapts to ease and convenience, consumers, more eager to buy, are more eager to return. In 2020, the US returned 10.6% of all online retail sales, amounting to $428 billion in merchandise. $102 billion of this was accounted for by e-commerce purchases...