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Rebecca Lazar
Product Marketing Manager, ReturnGO
Rebecca Lazar is ReturnGO’s Product Marketing Manager. With over five years of experience in the digital marketing world, she is passionate about giving business owners the knowledge and tools they need to succeed.
Latest by Rebecca Lazar
18 Tips to Improve the Online Customer Return Experience

18 Tips to Improve the Online Customer Return Experience

Providing a seamless returns experience for your customers is essential for building a successful online business. How you handle your returns can significantly impact customer satisfaction, retention, and brand loyalty. The Importance of Improving the Returns...

International Returns Made Easy: Managing Global Returns

International Returns Made Easy: Managing Global Returns

Different regulations, languages, and logistics make international returns a unique challenge. Providing a streamlined, automated, and localized return experience for international customers will help you scale for international growth. What Are the Challenges of...

How to Manage eCommerce Returns in the Electronics Industry

How to Manage eCommerce Returns in the Electronics Industry

The electronics industry is one of the fastest-growing and most competitive sectors in eCommerce. Global online sales of electronics are estimated at $987 billion, and are expected to grow to $1.1 trillion by 2028. Selling electronics online also comes with unique...

Track Your Returns with the Return Analytics Dashboard

Track Your Returns with the Return Analytics Dashboard

ReturnGO is proud to present the return analytics dashboard. The return analytics dashboard gives a visual representation of your product return data and displays it in an easy-to-understand form. With the return analytics dashboard, you can gain valuable insights...

8 Sustainability Metrics for eCommerce Stores to Track

8 Sustainability Metrics for eCommerce Stores to Track

Sustainability is more than just a buzzword - it’s a crucial factor that can make or break your online retail business. Why? Your customers care about the environmental impact of their purchases, and they expect you to do the same. 72% of customers are willing to pay...

How the Anchoring Effect Influences Customer Returns Behavior

How the Anchoring Effect Influences Customer Returns Behavior

Have you ever wondered what makes some customers more likely to return or exchange their purchases, even if they're satisfied with them? The answer lies in the psychology of shopping and returns, based on a cognitive bias known as the anchoring effect. What is the...

Seamlessly Migrate Your Returns from Returnly to ReturnGO

Seamlessly Migrate Your Returns from Returnly to ReturnGO

As Returnly prepares to shut down, we understand that this is a big change that may seem somewhat overwhelming for you. ReturnGO is here to help you continue managing your returns without interruption, and make the post-purchase process even better, one return at a...

How to Reduce the Carbon Footprint of Return Shipping

How to Reduce the Carbon Footprint of Return Shipping

Return shipping generates a lot of carbon emissions, and only by understanding the environmental impact of returns can you take action to reduce your carbon footprint. Here's how you can reduce the carbon footprint of your return shipments by implementing best...

Efficient Returns Management for Your Online Jewelry Store

Efficient Returns Management for Your Online Jewelry Store

Online jewelry stores face a unique challenge when it comes to managing returns. Unlike other eCommerce categories, jewelry products are often emotionally significant and high-value.  That means customers are more likely to scrutinize and evaluate their purchases...