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What if you could turn eCommerce returns into a positive experience for your customers while also streamlining your internal workflow? Well, you can - by offering self-service returns. What Are Self-Service Returns? Self-service returns, also known as online returns...
Are you tired of losing revenue from returns? One of the most effective ways to reduce refunds and retain revenue is by offering customers a simple yet powerful option: switching their refund request to an exchange. This increases customer satisfaction while providing...
ReturnGO is happy to announce a new integration with Yotpo for emails and SMS. With this integration, you can customize and automate your post-purchase notifications. How Does the Yotpo and ReturnGO Integration Work? ReturnGO integrates seamlessly with Yotpo’s email...
ReturnGO is thrilled to announce that the company is now recognized as SOC 2 Type II compliant, meeting the highest standards of security and data privacy. This industry-leading accreditation validates ReturnGO's enterprise-grade security measures and demonstrates its...
Reverse logistics have become increasingly important to the modern supply chain. As the eCommerce industry continues to grow quickly, managing product returns and transportation in the reverse supply chain is more critical than ever. What Is Reverse Logistics? Reverse...
How you communicate after the sale can make or break customer relationships and loyalty. Follow these principles of effective post-purchase communication to boost customer engagement, trust, and lifetime value. 7 Post-Purchase Communication Principles Post-purchase...
Women have played an important but often overlooked role in shaping the world of eCommerce. Let’s take a look at the inspiring journey of women entrepreneurs, pioneers, and visionaries who have left a lasting mark on the eCommerce industry as we know it today. Women...
ReturnGO is happy to announce a new integration with Amazon Multi-Channel Fulfillment (MCF), enabling you to automate and streamline your Amazon MCF returns and exchanges. As the only solution in the market providing end-to-end Amazon MCF returns automation, ReturnGO...
Streamline your eCommerce exchange process by offering customers the option to have their new items shipped immediately. Use ReturnGO’s instant exchanges to provide a smooth customer experience at no risk to your business. What Are Instant Exchanges? Instant exchanges...