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Handling print-on-demand (POD) returns can be more challenging than regular returns and exchanges, so it’s important to know how to manage POD returns for your online store. The big benefit of print-on-demand products is that every order is custom-made and tailored...
Having an effective returns process lowers costs and enhances customer satisfaction. Discover the secret to successful returns management. Returns are an inevitable part of running an eCommerce store. The way you handle online returns is a determining factor for your...
The complexity of dropshipping returns can make them difficult to manage, since you don’t have control over the fulfillment process. Knowing the reasons returns happen and how to handle them can help streamline your Shopify store’s dropshipping returns. Running a...
Giving your customers the option to cancel their orders early on can reduce your return rates and improve customer satisfaction. Learn why having a clear order cancellation policy is a good idea for your online store. It is common for customers to accidentally order...
You just opened your Shopify store and your sales volume is still low, so it may seem easy enough to resolve return requests by email or phone. You may be wondering why on earth you would need to set up a return and exchange portal for your online store. Even if...
Return policies aren’t a one-size-fits-all process. Your return policy is an extension of your company and should represent your brand’s core values, attitude, and tone. Put time and thought into planning a return policy that fits your business and conveys your brand...
A fast and easy exchange process turns refunds into revenue for Shopify stores and increases customer loyalty. One-click exchanges make eCommerce exchanges quick and hassle-free. We’ve all had the experience of buying a shirt or a pair of pants, only to receive it and...
It’s essential to write your return policy in a way that clearly explains everything customers need to know before their purchase. Your Shopify store’s return policy can make or break a sale, and turn a visitor into a customer for life. Over 60% of customers read a...
One thing many eCommerce merchants overlook when trying to build their competitive advantage is their return policy. These days, free and fast delivery has become a standard expectation for customers, but what about returns? Take a minute to consider - what drives a...