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ReturnGO makes it easy for you to manage online refunds and returns, so you can create a positive post-purchase customer experience. What are Refunds? A refund is when your customers get their money back for returning an item. Refunds are the simplest and most...
When running a Shopify store, it's important to know how to manage returns and exchanges effectively. While there are various ways to manage Shopify returns and exchanges, the most efficient way is to use return automation. Return automation helps take the hassle out...
Easy exchanges are a win-win both for your store and for your customers - customers are left satisfied and you get to retain revenue. With ReturnGO, you can manage exchanges easily and more conveniently than ever before thanks to its unique exchange features...
ReturnGO helps streamline your returns using return automation rules. Automating your returns workflow frees up your team to focus on other tasks and makes your return process more efficient. What Are Return Automation Rules? Return automation rules automate...
Return reasons offer valuable insights into why customers return products. This information can help you to make adjustments to your products and return policy. By tracking the return reasons your customers provide when requesting a return, you can identify patterns...
Customers fill up online carts with items of multiple sizes and colors with the intention of trying them on at home and then returning what they don’t want. This increasingly common habit is called bracketing, and it can have a huge impact on your bottom line. ...
Customize your branded return portal to make it feel like a natural extension of the online shopping experience and build brand credibility. A well-designed return portal that blends in with the rest of the site provides a smoother and more streamlined return...
Make your customers feel special by personalizing your eCommerce shopping experience and making your customers want to buy from you again and again. Why is it Important to Implement Personalization? Offering a personalized shopping experience is important because...
Understanding which eCommerce return key performance indicators (KPIs) to track helps you make data-driven decisions that will help your store’s performance. While there are a number of eCommerce return KPIs that are important to track, some of the most relevant ones...