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It's that time of year again when eCommerce stores see a surge in sales and an influx of returns. While returns are inevitable during the holiday season, there are ways to reduce the cost of holiday returns for your store. Follow these tips to keep your return...
Keep your customers updated on the status of their return requests with return notification emails. By making sure your customers are informed in real-time, you can create a smooth return experience and boost customer loyalty. What are Return Notification...
The return process can be a great opportunity to improve customer loyalty by delivering a positive customer experience. By making returns easy and convenient for customers, you can keep them coming back while boosting your bottom line. Customer Expectations in Returns...
With returnless refunds, you can let customers keep items they want to return instead of shipping them back. ReturnGO makes it easy to offer returnless refunds, which can increase customer loyalty while reducing your shipping, handling, and restocking costs...
The holiday season is a peak time for eCommerce stores, with many customers ordering gifts online. This results in large amounts of waste and carbon emissions. Implement these sustainable eCommerce practices to reduce the environmental impact of your store and make...
As the holiday season approaches, it’s important to prepare for handling the influx of holiday returns that come with it. In order to keep customers coming back, provide a simple and straightforward Christmas holiday return process. A positive return experience...
Return eligibility rules enable you to tailor your return policy to your store's needs. Define your own combination of eligibility rules to determine when a return request is eligible. What are Return Eligibility Rules? Return eligibility rules are the sections...
Streamline your returns process by defining your return methods such as shipping back, keeping, or donating the item. What Are Return Methods? Return methods instruct the customer on what to do with the products they’re returning or exchanging. You can define a...
Now that Black Friday and Cyber Monday are over, it's time to start thinking about how to manage your Black Friday returns. 1 in every 3 customers returns what they buy on Black Friday, with around 30 million unwanted products being sent back each year. For...