Rebecca Lazar
Product Marketing Manager, ReturnGO
Rebecca Lazar is ReturnGO’s Product Marketing Manager. With over five years of experience in the digital marketing world, she is passionate about giving business owners the knowledge and tools they need to succeed.
Latest by Rebecca Lazar
ReturnGO & Shipedge Integration: Warehouse Management Made Easy

ReturnGO & Shipedge Integration: Warehouse Management Made Easy

ReturnGO is happy to announce a new integration with Shipedge. With this new integration, your store can track return shipments arriving at your warehouse and receive updates on return inspections and validations in real-time. How Does the Shipedge and ReturnGO...

Should Your eCommerce Store Offer Free Return Shipping?

Should Your eCommerce Store Offer Free Return Shipping?

When deciding whether to offer free return shipping, it’s important to consider the pros and cons, and consider factors such as the cost of providing free return shipping, the impact on the customer experience, and more. What’s the Difference Between Free Return...

How to Write a Return Policy: The Ultimate Guide

How to Write a Return Policy: The Ultimate Guide

Writing a clear return policy is important for setting expectations with customers about your store’s return process. Return policies help you give your customers all the information they need about the return process before they make a purchase, including how long...

How to Write Product Descriptions That Help Reduce Returns

How to Write Product Descriptions That Help Reduce Returns

Clear product descriptions can help reduce return rates by helping customers choose the right products. The more confident customers are in their decision to buy a product, the less likely they’ll be to return it later on. It’s worth taking the time to create clear,...

How to Reduce Holiday Return Costs for your eCommerce Store

How to Reduce Holiday Return Costs for your eCommerce Store

It's that time of year again when eCommerce stores see a surge in sales and an influx of returns. While returns are inevitable during the holiday season, there are ways to reduce the cost of holiday returns for your store.  Follow these tips to keep your return...

Keep Customers Updated With Return Notification Emails

Keep Customers Updated With Return Notification Emails

Keep your customers updated on the status of their return requests with return notification emails. By making sure your customers are informed in real-time, you can create a smooth return experience and boost customer loyalty. What are Return Notification...

How to Use the Return Process to Improve Customer Loyalty 

How to Use the Return Process to Improve Customer Loyalty 

The return process can be a great opportunity to improve customer loyalty by delivering a positive customer experience. By making returns easy and convenient for customers, you can keep them coming back while boosting your bottom line. Customer Expectations in Returns...

Let Customers Keep Items With Returnless Refunds 

Let Customers Keep Items With Returnless Refunds 

With returnless refunds, you can let customers keep items they want to return instead of shipping them back.  ReturnGO makes it easy to offer returnless refunds, which can increase customer loyalty while reducing your shipping, handling, and restocking costs...

Sustainable eCommerce Strategies for the Holidays

Sustainable eCommerce Strategies for the Holidays

The holiday season is a peak time for eCommerce stores, with many customers ordering gifts online. This results in large amounts of waste and carbon emissions. Implement these sustainable eCommerce practices to reduce the environmental impact of your store and make...