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It’s important to make sure that your eCommerce store’s return policy complies with all relevant laws and regulations as it is a legal agreement. What is a Return Policy? A return policy outlines the specific requirements as to how, when, and under what conditions...
Post-purchase emails are an effective way to keep customers engaged with your store beyond checkout, and are a valuable opportunity to nurture your relationships with customers and increase customer lifetime value. What are Post-Purchase Emails? Post-purchase...
Seamless returns integrations help you efficiently manage the entire returns process in one place by automating and streamlining your workflow. By integrating with services and tools such as shipping carriers and warehouse management systems, you can streamline your...
ReturnGO is happy to announce a new integration with Happy Returns, a PayPal company. With this new integration, your store can offer box-free, label-free return drop-offs at over 5,000 locations across the US including FedEx, Ulta Beauty, and Staples. How...
ReturnGO is happy to announce a new integration with Shipedge. With this new integration, your store can track return shipments arriving at your warehouse and receive updates on return inspections and validations in real-time. How Does the Shipedge and ReturnGO...
When deciding whether to offer free return shipping, it’s important to consider the pros and cons, and consider factors such as the cost of providing free return shipping, the impact on the customer experience, and more. What’s the Difference Between Free Return...
Writing a clear return policy is important for setting expectations with customers about your store’s return process. Return policies help you give your customers all the information they need about the return process before they make a purchase, including how long...
Clear product descriptions can help reduce return rates by helping customers choose the right products. The more confident customers are in their decision to buy a product, the less likely they’ll be to return it later on. It’s worth taking the time to create clear,...
It's that time of year again when eCommerce stores see a surge in sales and an influx of returns. While returns are inevitable during the holiday season, there are ways to reduce the cost of holiday returns for your store. Follow these tips to keep your return...