Ship Happens: Make the Move from AfterShip to ReturnGO
Discover why more and more merchants are switching from AfterShip to ReturnGO as the go-to solution for streamlining their post-purchase process.
Feature
Order Tracking
Advanced Customization
Today
It’s time to say goodbye to AfterShip and hello to ReturnGO. While AfterShip is built to support many shipping integrations, ReturnGO is designed to offer the best return solution to drive revenue and save costs.
Don’t get stuck with AfterShip—make the switch to ReturnGO today.
Shop Now Exchanges
ReturnGO offers the most advanced Shop Now exchange experience on the market, empowering brands to retain and grow revenue. Using ReturnGO’s Shop Now, shoppers can use their return value to shop for new items directly on your online store, creating an experience that’s just like shopping.
AfterShip lacks a robust exchange solution and does not offer a Shop Now experience.
ReturnGO offers a fully customizable Shop Now solution, with easy no-code setup and incentives.
AfterShip does not offer a full Shop Now exchange solution, only standard exchange options.
Smart Refund Alternatives
ReturnGO lets you offer customizable incentives for different return methods, allowing you to align your refund options with your sustainability goals. For example, you can offer a lower amount of credits for keeping an item and more credits for donating it.
In contrast, AfterShip offers limited flexibility in configuring refunds or credits based on return methods and does not support setting different incentives for different return options.
ReturnGO offers a variety of smart refund alternatives based on advanced logic and return methods.
AfterShip offers limited refund alternatives with limited configuration based on return methods.
Any eCommerce Stack
ReturnGO’s core strength is its ability to integrate seamlessly with any part of your eCommerce tech stack, providing a flexible solution that AfterShip simply can’t match.
ReturnGO is built to connect effortlessly with your existing systems, whether it’s your eCommerce platform, shipping provider, 3PL, logistics solution, ERP, helpdesk, and more.
AfterShip, on the other hand, offers only limited integrations with other systems and service providers.
ReturnGO integrates with any platform and eCommerce stack.
AfterShip supports only a limited eCommerce stack.
Order Tracking
While both ReturnGO and AfterShip offer order tracking portals and notifications, ReturnGO takes the experience to the next level. With support for thousands of carriers worldwide, ReturnGO provides far more flexibility in tracking orders, ensuring global coverage and reliability.
Additionally, ReturnGO’s order tracking portal is fully customizable to match your store’s style, giving your customers a seamless, on-brand experience.
AfterShip’s order tracking solution has limited carrier options and a less customizable and user-friendly interface.
ReturnGO offers a fully branded and customizable order tracking portal and notifications.
AfterShip offers a more limited order tracking experience.
Advanced Customization
Stop settling for solutions that force your business into a box. ReturnGO adapts to your needs as you grow.
AfterShip offers limited customization and support for edge cases. With ReturnGO, you have complete control over your return flows, easily managing everything from Buy X Get Y promotions and gift returns to the most complex return scenarios.
ReturnGO supports all return scenarios, no matter how complex.
AfterShip doesn’t support all complex return scenarios.
Flexible Plans
Get up and running fast with ReturnGO’s same-day implementation and full onboarding support. AfterShip can take up to six months, delaying your time to value. ReturnGO also lets you easily import old RMAs, preserving past return data.
ReturnGO offers flexible, scalable plans with transparent pricing, no hidden fees, and multi-store support on one dashboard.
AfterShip only offers annual plans, potentially locking you into a rigid, long-term contract that makes it hard to leave.
ReturnGO offers fast implementation and flexible plans.
AfterShip has a long implementation process, and only offers annual plans.
See Why Brands Choose
ReturnGO Over AfterShip
Features
Return Policy
Lacks support for complex workflows.
Unlimited policy rules with full flexibility to support any scenario, using return windows, eligibility conditions, fees, automation flows, and more.
Return Reasons
No video uploads.
Unlimited return reasons and follow-up questions, including image and video uploads.
Gift Returns
Inconvenient manual gift returns process.
Automated process for gift returns, just like regular returns, supporting gift returns without notifying the gift giver.
N/A
Full support for returns and exchanges of products purchased with a Buy X, Get Y (BxGy) discount, including calculating the compensation for breaking the deal.
Limited customization for charging return fees.
Charge shipping, restocking, return, and cancelation fees by fixed amount or by percentage of paid price or catalog price.
Refunds
Offer refunds back to the original payment method or gift cards.
Offer refunds back to the original payment method, gift cards, store credit, refund to bank account, or Rise.ai credits.
N/A
Manage multiple stores from one dashboard.
Solution Focus
Focuses primarily on shipping, delivery, and logistics, with limited functionality for managing returns.
Focuses on returns management and order tracking for a streamlined post-purchase experience.
Implementation
Up to 6 months.
Same-day implementation with full onboarding support.
Markets
Targeted at mid-market businesses, with limited support for enterprise needs.
Designed to fit any size business, with enterprise-grade features and capabilities.
Annual plans only.
Choice of monthly or annual plans.
Compatible with limited platforms and sales channels, and no support for custom platforms.
Support for multiple platforms and sales channels, providing a full omnichannel sales and returns experience.
benefit your business.