Plans That Fit Your Needs
Billed Montly
Billed Annually
12% off
Billed Annually
12% off
Starting at 2,000 annual returns
Returns & Exchanges
For emerging Shopify merchants ready to automate their returns emerging Shopify merchants
Starting at
$327 /
month
month
$297 /
month
month
Starting at 2,000 annual returns
Post Purchase Suite
beta
beta
For Shopify merchants ready to reduce cost & customize returns Shopify merchants ready
While “Beta” starting at
$647
$557/
month
$557/
month
$579
$497/
month
$497/
month
Starting at 2,000 annual returns
Enterprise
For Shopify merchants ready to capture more returns revenue Shopify merchants ready
Starting at
Custom price
Plan Comparison
Plans
Returns & Exchanges
Up to 1000 returns
per year
per year
Post Purchase Suite
More than 1000 returns
per year
per year
Enterprise
More than 1000 returns
per year
per year
General
Embedded Self-Service Portal
Branding & Customization
Adaptable to Any eCommerce Platform
Pre-Built Integrations
Full eCommerce Stack Support
Multi-Language & Currency
Metrics & Analytics
Sustainability-Focused Solution
API and Webhooks
Test Environment
Returns
Return Shipping Labels
Store Credit & Gift Cards
Smart Refund Alternatives
Adjustable Return Fees
Minimizable Shipping Costs
Unlimited Return Policies & Workflows
Automated Return Requests
Multiple Items per RMA
Various Return Methods
Return Reasons Workflow
Photo & Video Upload
Previous RMA Details
International Returns
Packing Slips
Returned Item Validation
Multi-Warehouse & Dropshipping
QR Codes (Printerless Returns)
Return Shipping Tracking
COD Returns
Bundles
coming soon
coming soon
BxGY
Split Refunds and Credit
Customer Segmentation
Reverse Pickups
Box-Free Returns
Return Donations
coming soon
coming soon
Advanced Analytics
AI Insights
beta
beta
Return Automations
Exchanges
Variant Exchanges
Product Exchanges
Price-Difference Exchanges
Replace Item
Refunds of Exchanged Items
Mixed Returns & Exchanges
One to Multiple Items Exchanges
coming soon
coming soon
Automated Exchanges
Item Reservation
coming soon
coming soon
Logistics Alternatives
coming soon
coming soon
Exchange Upsells
coming soon
coming soon
Warranty
Warranty Portal
Modify Order
Order Cancelation
Order Modification
coming soon
coming soon
Order Modification Upsells
coming soon
coming soon
Tracking
Carrier Integrations
Branded Tracking Page
Embedded Tracking Page
Customized Email Notifications
Customized SMS Notifications
coming soon
coming soon
Shipment Tracking
Marketing & Helpdesk Integrations
Multilingual Tracking Page
Product Recommendations
coming soon
coming soon
Support
Onboarding Support
Email Support Ticket System
Live Chat
Dedicated CSM
Knowledge Base
Review Meetings
Custom Integrations
Frequently Asked Questions
Do you offer a free trial?
Yes, we offer a free 14-day trial on Shopify and Magento 2.
What eCommerce platforms are supported?
ReturnGO is built to integrate with any eCommerce platform or solution.
It is important to note that some features may be restricted based on the limitations of each platform.
Our pre-built solution is currently available for Shopify, Shopify Plus, and Magento 2, with more coming soon.
How long does implementation take?
Implementation on Shopify and Magento 2 takes 1-3 days, as long as all third-party integrations are already in place (shipping carrier, 3PL, helpdesk, ERP, etc).
Other eCommerce platforms may take longer to implement, depending on their complexity.
Our support team is happy to assist you throughout the entire implementation process, for as long as it takes to get you set up.
I have some questions. How can I contact you?
We’re happy to answer any questions you may have. Feel free to contact us at [email protected].
Do you have an app in the Shopify App Store?
Yes, there is a self-service application on the Shopify App Store that is available for small to medium-sized businesses to download and install.
It should be noted that the self-service application does not include all of the features available on our enterprise plan. Please contact us for more information about the enterprise plan.