Plans That Fit Your Needs
Billed Montly
Billed Annually
12% off
Billed Annually
12% off
Starting at 2,000 annual returns
Returns & Exchanges
For emerging Shopify merchants ready to automate their returns emerging Shopify merchants
Starting at
$327 /
month
month
$297 /
month
month
Starting at 2,000 annual returns
Post Purchase Suite
beta
beta
For Shopify merchants ready to reduce cost & customize returns Shopify merchants ready
While “Beta” starting at
$647
$557/
month
$557/
month
$579
$497/
month
$497/
month
Starting at 2,000 annual returns
Enterprise
For Shopify merchants ready to capture more returns revenue Shopify merchants ready
Starting at
Custom price
Plan Comparison
Plans
Returns & Exchanges
Up to 1000 returns
per year
per year


Post Purchase Suite
More than 1000 returns
per year
per year


Enterprise
More than 1000 returns
per year
per year


General

Embedded Self-Service Portal

Branding & Customization

Adaptable to Any eCommerce Platform

Pre-Built Integrations

Full eCommerce Stack Support

Multi-Language & Currency

Metrics & Analytics

Sustainability-Focused Solution

API and Webhooks

Test Environment
Returns

Return Shipping Labels

Store Credit & Gift Cards

Smart Refund Alternatives

Adjustable Return Fees

Minimizable Shipping Costs

Unlimited Return Policies & Workflows

Automated Return Requests

Multiple Items per RMA

Various Return Methods

Return Reasons Workflow

Photo & Video Upload

Previous RMA Details

International Returns

Packing Slips

Returned Item Validation

Multi-Warehouse & Dropshipping

QR Codes (Printerless Returns)

Return Shipping Tracking

COD Returns

Bundles
coming soon
coming soon

BxGY

Split Refunds and Credit

Customer Segmentation

Reverse Pickups

Box-Free Returns

Return Donations
coming soon
coming soon

Advanced Analytics

AI Insights
beta
beta

Return Automations
Exchanges

Variant Exchanges

Product Exchanges

Price-Difference Exchanges

Replace Item

Refunds of Exchanged Items

Mixed Returns & Exchanges

One to Multiple Items Exchanges
coming soon
coming soon

Automated Exchanges

Item Reservation
coming soon
coming soon

Logistics Alternatives
coming soon
coming soon

Exchange Upsells
coming soon
coming soon
Warranty

Warranty Portal
Modify Order

Order Cancelation

Order Modification
coming soon
coming soon

Order Modification Upsells
coming soon
coming soon
Tracking

Carrier Integrations

Branded Tracking Page

Embedded Tracking Page

Customized Email Notifications

Customized SMS Notifications
coming soon
coming soon

Shipment Tracking

Marketing & Helpdesk Integrations

Multilingual Tracking Page

Product Recommendations
coming soon
coming soon
Support

Onboarding Support

Email Support Ticket System

Live Chat

Dedicated CSM

Knowledge Base

Review Meetings

Custom Integrations
Frequently Asked Questions
Do you offer a free trial?
Yes, we offer a free 14-day trial on Shopify and Magento 2.
What eCommerce platforms are supported?
ReturnGO is built to integrate with any eCommerce platform or solution.
It is important to note that some features may be restricted based on the limitations of each platform.
Our pre-built solution is currently available for Shopify, Shopify Plus, and Magento 2, with more coming soon.
How long does implementation take?
Implementation on Shopify and Magento 2 takes 1-3 days, as long as all third-party integrations are already in place (shipping carrier, 3PL, helpdesk, ERP, etc).
Other eCommerce platforms may take longer to implement, depending on their complexity.
Our support team is happy to assist you throughout the entire implementation process, for as long as it takes to get you set up.
I have some questions. How can I contact you?
We’re happy to answer any questions you may have. Feel free to contact us at [email protected].
Do you have an app in the Shopify App Store?
Yes, there is a self-service application on the Shopify App Store that is available for small to medium-sized businesses to download and install.
It should be noted that the self-service application does not include all of the features available on our enterprise plan. Please contact us for more information about the enterprise plan.